Results 1 to 7 of 7
  1. #1


    Member Since
    Jul 21, 2008
    Posts
    4
    Adobe Photoshop CS4 Installation Help
    Every time I try to install Photoshop CS4 on my Macbook Pro it says to remove CS3 or previous programs. I've deleted all of the Photoshop files I could find (except for a few .PSDs of projects I'm working on) but I can't get it installed.

    I've downloaded a CleanApp to see if I have any Photoshop stuff hidden anywhere but I just can't figure out what the problem is.

    Any suggestions?

  2. #2

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,709
    Specs:
    Imac 27" Retina 3.3GHz, 512GB Flash, 16GB memory, OS X.11.4.
    Try backing up your photoshop projects to an external drive. There must be some files still on the machine for these to work so that appears where the probelem would be.

    Do you still have CS3 discs with the uninstaller?

  3. #3


    Member Since
    Jul 21, 2008
    Posts
    4
    I moved the PSDs to a CD and deleted them off the computer, but it still didn't work. They open with ColorSync Utility, which isn't Adobe (as far as I know), so I don't see how they'd matter if they're on the computer or not.

    But either way, I'm at a loss.

  4. #4

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,709
    Specs:
    Imac 27" Retina 3.3GHz, 512GB Flash, 16GB memory, OS X.11.4.
    All can suggest is trying to reinstall CS3, download AppTrap and drag CS3 to the trash after AppTrap is up and running?

  5. #5

    MacBurg's Avatar
    Member Since
    Jan 26, 2007
    Location
    Waihi Beach, New Zealand
    Posts
    218
    Specs:
    MacBook Pro 15" 2.6Ghz | 200GB 7200 | 4GB Ram | 32GB iPod Touch 2G
    You can have both installed at the same time, so not sure why there is a conflict between the two versions. I have been using CS4 Photoshop for a few weeks now, but still rely on CS3 for a lot of plugins that aren't yet supported in CS4, also the new features and speed of CS4 Bridge is worth the upgrade alone if you use it at any stage in your workflow.

    I'd say start by removing CS4, there is a "CS4 Removal" script included in the app folder somewhere, use this. Then go back and re-install CS3, get that working again, then see if you can install CS4 without trying to remove CS3, as they should be able to both be installed o the same machine.

  6. #6


    Member Since
    Aug 27, 2008
    Posts
    87
    Specs:
    iMac 2.4GHz 320GB 4GB Ram ATI Radeon HD 2600 PRO with 256MB memory
    Chiming in with MacBurg
    You are entitled to run both CS3 and CS4 simultaneously so the original error message is a mystery. You might want to call the PS help desk? Or send them and email?

  7. #7

    Luminosity's Avatar
    Member Since
    Oct 09, 2008
    Posts
    167
    Specs:
    13" MBP, 2.53 Ghz, 4 Gb Ram, 500 Gb HDD
    Yeah, that is weird. Im running Photoshop Cs3 and Cs4 at the same time right now.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Adobe Photoshop CS4 keeps crashing on Mac Pro (2009)
    By Jack10525 in forum Apple Desktops
    Replies: 1
    Last Post: 05-01-2015, 06:17 PM
  2. install Adobe Photoshop CS4
    By AnnaDaley in forum Apple Desktops
    Replies: 5
    Last Post: 12-03-2014, 11:57 PM
  3. Adobe Photoshop CS4 questions
    By kingofpostits in forum Images, Graphic Design, and Digital Photography
    Replies: 8
    Last Post: 04-18-2009, 08:55 PM
  4. Adobe Photoshop CS4 install/run problem
    By DarkDTSHD in forum OS X - Apps and Games
    Replies: 0
    Last Post: 01-05-2009, 05:05 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •