Page 1 of 2 12 LastLast
Results 1 to 15 of 25
  1. #1


    Member Since
    Sep 08, 2008
    Posts
    1
    Microsoft Office 2008
    I have installed Microsoft Office 2008 in my recently purchased Macbook Pro. It has ran well for about a week. When i tried to open word to write a paper last night it opened, stayed for a second and then closed out. A message then popped up that said "Microsoft word has encountered a problem and needs to close." It does this for every application that has come with Microsoft office. I have updated word up to version 12.1.2 and it stays up longer but still closes out after 3 seconds at most. And i have done all of the system updates as well and it still happends. Woudl it work if i uninstalled it and then re installed it in my computer? I bought it through my school, and can only be "installed once" does that for ever, or just can only be installed on one computer.

    any help would be great because i need to write a lot of papers in college haha

  2. #2

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,911
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    That's what I would try. I think the single install reference pertains to installing that particular copy on more than one machine.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  3. #3


    Member Since
    Jan 01, 2009
    Posts
    1
    ...encountered a problem and needs to close.
    Quote Originally Posted by GoGeoGo View Post
    I have installed Microsoft Office 2008 in my recently purchased Macbook Pro. It has ran well for about a week. When i tried to open word to write a paper last night it opened, stayed for a second and then closed out. A message then popped up that said "Microsoft word has encountered a problem and needs to close." It does this for every application that has come with Microsoft office. I have updated word up to version 12.1.2 and it stays up longer but still closes out after 3 seconds at most. And i have done all of the system updates as well and it still happends. Woudl it work if i uninstalled it and then re installed it in my computer? I bought it through my school, and can only be "installed once" does that for ever, or just can only be installed on one computer.

    any help would be great because i need to write a lot of papers in college haha
    Not sure if this is the same issue, but I’m using Mac OS X 10.5.6 and after a recent Office update I had some problems with Excel.

    Using mac office 2008 when I tried to open any excel file, or start from scratch, I got, “microsoft excel has encountered a problem and needs to close. We are sorry for the inconvenience.”

    After searching several forums I came across this nugget:
    Have you tried quitting all Office apps then throwing away your Office and Excel preferences:
    ~/Library/Preferences/com.microsoft.Excel.plist
    ~/Library/Preferences/com.microsoft.office.plist

    Since I was having issues with Excel, I threw just the Excel file away, and when I started Excel again, bingo it worked! No idea why, just did.

    Your problem may be fixed, but thought I'd post this for those that may be up at 3 am ready to type that paper or work on that spreadsheet and looking for an answer.

  4. #4


    Member Since
    Jul 28, 2015
    Posts
    1
    Excel 2008 crashes
    This worked for me beautifully ! After months of seeing Exel crash randomly and then 100% I was so frustrated. I reinstalled from disk and still the problem remained. Finally deleted ~/Library/Preferences/com.microsoft.Excel.plist and it worked. Thanks

    Quote Originally Posted by 00dave View Post
    Not sure if this is the same issue, but I’m using Mac OS X 10.5.6 and after a recent Office update I had some problems with Excel.

    Using mac office 2008 when I tried to open any excel file, or start from scratch, I got, “microsoft excel has encountered a problem and needs to close. We are sorry for the inconvenience.”

    After searching several forums I came across this nugget:
    Have you tried quitting all Office apps then throwing away your Office and Excel preferences:
    ~/Library/Preferences/com.microsoft.Excel.plist
    ~/Library/Preferences/com.microsoft.office.plist

    Since I was having issues with Excel, I threw just the Excel file away, and when I started Excel again, bingo it worked! No idea why, just did.

    Your problem may be fixed, but thought I'd post this for those that may be up at 3 am ready to type that paper or work on that spreadsheet and looking for an answer.

  5. #5


    Member Since
    Nov 15, 2013
    Posts
    50
    I found Office 2008 and 2011 to be buggy piles of junk as far as software goes so you might temporarily solve a problem but more will inevitably pop up. If updating to newer software isn't an option you might try the Office web apps. They are free to use and offer what seems like 90% of the functionality of their desktop counterparts. You'll get the most recent software this way as well and won't have problems opening files created in newer versions.

  6. #6

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,793
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    You might have found MS Office buggy (just your opinion) but for many of us who have been using both the Mac and Windows versions for years, it's been rock steady. I use MS Office 2011 almost every day for my work and it has never failed me.

  7. #7


    Member Since
    Nov 15, 2013
    Posts
    50
    Quote Originally Posted by chscag View Post
    You might have found MS Office buggy (just your opinion) but for many of us who have been using both the Mac and Windows versions for years, it's been rock steady. I use MS Office 2011 almost every day for my work and it has never failed me.
    You are very lucky then because the internet is ripe with complaints about these kind of force quit problems. Office 2016 has been a leaps and bounds improvement on OSX but still not quite up to what its Windows counterpart is. It was so bad for me I actually wound up learning LaTeX for writing documents and doing 90% of my computational stuff in Python. I'll open up a Google Sheet if I need some quick and dirty calculations in spreadsheet form. The 2016 version has allowed me to move some of my stuff back into Word though.

  8. #8

    IWT's Avatar
    Member Since
    Jan 23, 2009
    Location
    Born in Scotland, Worked in Scotland then England, Now live in Wales
    Posts
    1,714
    Specs:
    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, El Capitan, 10.11.6
    @danipoak

    I have to agree with chscag. I have been using Microsoft Office for Mac since its first appearance, through all its iterations up to and including the latest update to the 2011 version. At a rough guess, I have prepared around 400 lectures on PowerPoint, and use Word on a daily basis. Not once has the product failed me. And working with numerous colleagues with the whole range of Macs, my experience has been echoed by theirs.

    Currently, Office 2016 version is only available to those with a 365 subscription, but a stand alone version is promised for September for those of us with Office 2011. Reports from testers and users suggests that the Mac version is very much closer to the Windows experience.

    Ian
    Ian

  9. #9

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,782
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Quote Originally Posted by IWT View Post
    Currently, Office 2016 version is only available to those with a 365 subscription, but a stand alone version is promised for September for those of us with Office 2011.
    Let's hope the Office team uses that time to patch it. I've been using it since it became available (365 user here) and it needs some QA love. In fact, just today, things started discolouring and the entire ribbon went white.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
    Writing a Quality Post

  10. #10

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,096
    Specs:
    Imac 27" Retina 5K, 512GB flash memory, 3.3GHz, 16GB memory, macOS Sierra beta.
    And I also agree. Office is the best suite available.

    Removing the ,plist files solves many problems. Also I choose never to migrate Office, remove from old machine and do a clean install and update seems to work the best.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  11. #11


    Member Since
    Nov 15, 2013
    Posts
    50
    Quote Originally Posted by IWT View Post
    @danipoak

    I have to agree with chscag. I have been using Microsoft Office for Mac since its first appearance, through all its iterations up to and including the latest update to the 2011 version. At a rough guess, I have prepared around 400 lectures on PowerPoint, and use Word on a daily basis. Not once has the product failed me. And working with numerous colleagues with the whole range of Macs, my experience has been echoed by theirs.

    Currently, Office 2016 version is only available to those with a 365 subscription, but a stand alone version is promised for September for those of us with Office 2011. Reports from testers and users suggests that the Mac version is very much closer to the Windows experience.

    Ian
    It is much, much closer to the Windows version which is great. I've only had it crash on me twice. Once during the preview release and once in the last week with the final release. I have noticed problems on documents created on older versions of office being opened up in 2016 and using exorbitant amounts of CPU which might have lead to the crash. Just today I was editing one that took up 70% of my CPU.

    Office is rather stable for everyday uses and I can echo the stability in that regard. It does have problems for some power users though which is where much of my usage is. Editing 100+ page documents is a nightmare. I found it difficult for documents over 50 pages even. Excel tends to work well as long as the data sets don't get too large. Powerpoint I really never had problems with other than not liking the UI. I'm more attached to Keynote for presentations.

    I was merely echoing the OPs problems of crashing and trying to offer a solution that worked for me. I apologize for insulting MS Office in the process.

  12. #12

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,793
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    I was merely echoing the OPs problems of crashing and trying to offer a solution that worked for me. I apologize for insulting MS Office in the process.
    LOL, you don't have to apologize for that. Goodness knows how many times I bad-mouthed something from Microsoft. I'll be interested in hearing about how well users are liking Windows 10 after the disaster called Windows 8.

  13. #13


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    I have no real opinion on MS 2016 as of yet, but I'm wondering about the wisdom of using Office 2008 on a "recently-purchased" MacBook Pro that is presumably running Yosemite. I was unaware that would even work at all. Certainly the OP should (if available) upgrade to Office 2011, but while that problem is being worked on I would suggest downloading LibreOffice as a temporary substitute.

  14. #14

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,793
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    I have no real opinion on MS 2016 as of yet, but I'm wondering about the wisdom of using Office 2008 on a "recently-purchased" MacBook Pro that is presumably running Yosemite.
    Better get a new set of readers chas. That post you referred to was from 2008.

  15. #15


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Doh! Caught by a zombie thread again!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Microsoft Office 2008
    By toxicwaste29 in forum OS X - Apps and Games
    Replies: 5
    Last Post: 04-28-2011, 10:19 AM
  2. Microsoft office 2008
    By crazypotatos in forum OS X - Apps and Games
    Replies: 7
    Last Post: 03-01-2010, 09:23 PM
  3. Microsoft Office 2008
    By banshee in forum OS X - Operating System
    Replies: 1
    Last Post: 12-01-2008, 11:40 AM
  4. Microsoft office 2008
    By getuptogetdown in forum Switcher Hangout
    Replies: 1
    Last Post: 04-18-2008, 01:17 PM
  5. Microsoft office 2008
    By sandaddiction in forum OS X - Apps and Games
    Replies: 2
    Last Post: 03-07-2008, 11:46 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •