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  1. #1

    Member Since
    Jul 16, 2008
    Office and Printer question
    Ok so when I bought my Macbook last December I bought MS Word 2004 w/ it...I just have two problems:
    1. I am eligible for this upgrade to 2008 but it doesn't work for some reason...I put in US and click continue and then it goes to a blank page and says both Safari and Firefox...any way to fix/get it? (Yea I'm lazy and late hahah...)
    2. My printer (HP DeskJet 812C) doesn't work w/ MS Word 2004 for some reason (but does w/ TextEdit) - would an upgrade to 2008 fix that? I have all the updated drivers and software and everything...


  2. #2

  3. #3

    Member Since
    Jul 16, 2008

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    I think you're going to have to give Microsoft a call and explain why you haven't downloaded your eligible upgrade copy of Office 2008 after all this time. The upgrade offer has long expired and the site is probably down. They might send you a 2008 disk if you cry on their shoulder, or you may be out of luck. Hopefully you've got proof of your Office 2004 purchase.

    As for the printer, have you gone to the HP website and looked for an OS X updated driver?


  5. #5

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia
    iMac, i7 4GHz, 32GB memory, 1TB Blade Drive, OS X.13.4
    As stated offer expired January 14 2008. HP driver updates updates. Here is the link:-

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