safari help - dumb newbie question

pcuser · pcuser #1 (**permalink**)

06-13-2008, 10:25 AM

Hello Gurus
I'm a longtime PC/linux/unix user (ex EE,- read not technically inept) performing phone support for a friend 1000 miles away who is running safari on mac osx v10.5

Somehow what I think she has done is either deleted the icon or the link attached to the icon for safari from the desktop - she says that the icon is still there but has a question mark over it?? - can someone tell me how she can fix this?

Thanks for any help...
Chris

chscag · chscag #2 (**permalink**)

06-13-2008, 01:36 PM

If she accidently deleted Safari (not just the ICON but the program) it will have to be re-installed from her disk set that came with the Mac. An ICON with a question mark over it means it can't find the program. It's possible she may have somehow moved the Safari files, but that's unlikely. Tell her to re-install Safari from her disk set - or she can download it direct from Apple and install it that way.

Regards.

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pcuser #1 (permalink)
Member Since: Jun 13, 2008 Posts: 1	06-13-2008, 10:25 AM Hello Gurus I'm a longtime PC/linux/unix user (ex EE,- read not technically inept) performing phone support for a friend 1000 miles away who is running safari on mac osx v10.5 Somehow what I think she has done is either deleted the icon or the link attached to the icon for safari from the desktop - she says that the icon is still there but has a question mark over it?? - can someone tell me how she can fix this? Thanks for any help... Chris
	QUOTE Thanks

chscag #2 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 31,978 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	06-13-2008, 01:36 PM If she accidently deleted Safari (not just the ICON but the program) it will have to be re-installed from her disk set that came with the Mac. An ICON with a question mark over it means it can't find the program. It's possible she may have somehow moved the Safari files, but that's unlikely. Tell her to re-install Safari from her disk set - or she can download it direct from Apple and install it that way. Regards.
	QUOTE Thanks

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