04-28-2008, 06:58 PM

I am having consistent problems with Yahoo! Messenger not responding. I am running Mac OS 10.5.2 and Yahoo! Messenger 3.0 beta 3 (98855). This is what happens:

1. Launch YM
2. Start a chat with somebody; type 1-N messages
3. Person responds - I can see the first message
4. At this point if either one of the people in conversation starts typing, YM hangs; if I click it in the dock it says "Application Not Responding"

I have un-installed and re-installed YM. I am just using chat and no voice/webcam. Anybody else having this problem?

When I kill the app (force quit) here is a bit of the report that is generated.

Thanks - Jim

Error report:

Date/Time: 2008-04-28 15:47:27 -0700
OS Version: 10.5.2 (Build 9C7010)
Architecture: i386
Report Version: 4

Command: Yahoo! Messenger
Path: /Applications/Yahoo! Messenger.app/Contents/MacOS/Yahoo! Messenger
Version: 3.0 beta 3 (98855)
Parent: launchd [149]

PID: 8867
Event: hang
Time: 50.71s
Steps: 410


Process: Yahoo! Messenger [8867]
Path: /Applications/Yahoo! Messenger.app/Contents/MacOS/Yahoo! Messenger

04-28-2008, 07:29 PM

Well it is a beta. Try using Adium instead.

04-29-2008, 06:54 AM

Yes I had the same problem two days ago. YM gave me the Application Not Responding error too over two days, I just sent the report to Yahoo and then YM relaunched. YM crashed about 5 times over those 2 days. YM hasn't done this now, somehow it fixed itself

I was also being disconnected and automatically connected a dozen times, this has stopped and was a problem at the Yahoo Server end. I posted about this in the Switcher's Forum.

05-28-2008, 03:58 PM

I tracked down the problem after trying another account that did not have the same problem. The problem was trying to use a custom sound. I had the following settings enabled:

Enable alert sounds
Event: Receive First Instant Message = Play Sound: Receive Message
Event: Receive Instant Message = Play Sound: Custom Sound (/Users/me/Library/Sounds/newalert.wav)

The .wav sound appeared to be corrupted (I checked the size against a Time Machine backup and the size was smaller). This explained why I was able to receive the first message (since the Receive Message sound was triggered) but not subsequent messages. I removed the Customer Sound and everything works.

Hope this helps out somebody in the future!

05-31-2008, 03:51 PM

i'm having problems with the new beta too. for some reason whenever i try to sign on, it apparently does, but the interface still shows the sign in as in progress (blank with that little swirly thing at the bottom). any suggestions?

05-31-2008, 04:12 PM

Originally Posted by suzannm

i'm having problems with the new beta too. for some reason whenever i try to sign on, it apparently does, but the interface still shows the sign in as in progress (blank with that little swirly thing at the bottom). any suggestions?

Try the non beta version?