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  1. #1

    Member Since
    Jun 13, 2007
    problem with iTunes: error message 11111
    Hey guys

    Im having trouble purchasing music through iTunes. When I load up things I want to buy into my shopping cart and then click on buy now, I get the following error message;

    Could not purchase the items in your cart. An unknown error has occurred (11111).
    There was an error in the itunes store, please try again later.

    Ive been getting the messages for a few weeks now. I have the latest version of itunes and everything..

    Please help!

  2. #2

    Noels's Avatar
    Member Since
    Mar 03, 2008
    Annapolis, MD
    Macbook, 2.2 GHz, 4GB RAM

    I don't deal with the iTunes Store, but when I checked my iTunes Store, Quick Links, Support, there is a page called "Manage My Account, " "More" where you can contact them.

    I'd send them an e-mail, see what they have to say.


  3. #3

    Member Since
    Dec 04, 2008
    The Answer To This Problem Is That You Have An Outstanding Balance In Your Aol Account!!! Sign Into Aol Or Have The Master Screen Name Person Sign In And Bring The Monthly Bill Up To Date

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