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  1. #1

    BerettaMan's Avatar
    Member Since
    Jan 20, 2013
    Posts
    18
    Music and data cd's won't load or play
    Just wondering if any one would know why when I load a data cd or music cd it won't play automatically. Dvd's work fine. I checked my settings with my wife's settings and they are the same. Her's works fine.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    49,120
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    When you insert a music CD and it shows up on your desktop, right click on it and select "Open With". Choose an application from the list and set it as the default. The application will likely be iTunes. A data CD is not going to "play" automatically as it first has to be opened to show which data you wish to view. (Unless you're referring to something else.)

  3. #3

    BerettaMan's Avatar
    Member Since
    Jan 20, 2013
    Posts
    18
    Hi chscag, The disc icon doesn't show up on my desktop. I'll pop the disc in and the drive will make a few clicks then it spits the cd back out. My music cd's won't play any more and it won't let me load the Turbo Tax disc. I used to be able to just pop the discs in and they would automatically open.

  4. #4

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,612
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    What Mac? You might have a dirty lens, try to blow some compressed air into the slot/tray or use a lens cleaning CD to see if that will resolve it for you..
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  5. #5

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    49,120
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    I agree with the above suggestion. Your problem is not with the software or system, it's mechanical. Either the drive lens is dirty or the drive itself is defective in which case it needs to be replaced. Or, you can buy an inexpensive external USB tray loading drive and use it instead.

  6. #6

    BerettaMan's Avatar
    Member Since
    Jan 20, 2013
    Posts
    18
    I-Mac. Found my lens cleaner. Let me give that a whirl. Be right back.

  7. #7

    BerettaMan's Avatar
    Member Since
    Jan 20, 2013
    Posts
    18
    Negative on the lens cleaning.

  8. #8

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,612
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    How old is your iMac? The slot loading optical drives of old Macbooks have gone bad for a lot of people requiring them to get external drives. You might have to do the same..
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  9. #9

    BerettaMan's Avatar
    Member Since
    Jan 20, 2013
    Posts
    18
    Hmmm...the dvd player works fine. Guess I'll have to bring it on down to The Apple Store in Providence for someone to take a look at it. Thanks guys for the help. I'll let you guys know the outcome.

  10. #10

    BerettaMan's Avatar
    Member Since
    Jan 20, 2013
    Posts
    18
    RazOrEdge, Early to mid 2000. This is the first time ever having any problem with it.

  11. #11

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,612
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    If you still have AppleCare coverage on it, you should definitely take to a Apple store and have them sort it out for you..
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

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