How to get rid of "Ping" pop-up in iTunes in playlist area?

fahadchaudhry · fahadchaudhry #1 (**permalink**)

03-26-2011, 09:14 AM

Hi

I'm having a trouble in iTunes and it's bothering me a lot. When I scroll down in iTunes to get to my favorite song, the playlist area gets covered by a "Ping" pop-up and due to this I can't see anything until I click on it to get rid of it and then see where I am. It's ruining the whole iTunes experience.

Here is a screen shot of what I'm talking about.

March 26, 2011 - fahadwaraich's photo on picplz

Please help me to get rid of it permanently.

Thanks

bobtomay · bobtomay #2 (**permalink**)

03-26-2011, 09:41 AM

Don't believe I've seen that but one time, a long time ago - try clicking the Hide sidebar underneath the Learn More button.

codda · codda #3 (**permalink**)

03-26-2011, 10:48 AM

Disable in your iTunes account settings...

fahadchaudhry · fahadchaudhry #4 (**permalink**)

03-26-2011, 11:11 AM

Quote:

Originally Posted by bobtomay

Don't believe I've seen that but one time, a long time ago - try clicking the Hide sidebar underneath the Learn More button.

No, clicking the 'Hide Sidebar' is not helping. It just makes it vanish for that moment but when I start scrolling up or down again, it happens again.

vansmith · vansmith #5 (**permalink**)

03-26-2011, 11:47 AM

This is a bit of a mystery - I've never seen this before. Try the following to disable the Ping sidebar:

1. Open up Terminal (/Applications/Utilities).
2. Copy and paste the following:

Code:

defaults write com.apple.iTunes disablePingSidebar -bool TRUE

3. Press enter. Restart iTunes. Did it work?

To be honest, I'm not sure that will work but that solution seems to be floating around the internet. It doesn't disable it here but I also don't have the problem.

bobtomay · bobtomay #6 (**permalink**)

03-26-2011, 11:48 AM

try codda's suggestion

Highlight iTunes Store - head for Account at the right side of the Window - it'll ask for your password - turn Ping off.

vansmith · vansmith #7 (**permalink**)

03-26-2011, 11:50 AM

It's funny - I have Ping disabled in the prefs but I can still easily access the Ping sidebar.

bobtomay · bobtomay #8 (**permalink**)

03-26-2011, 12:09 PM

I did too this morning and had that Ping access on the right sidebar - the disabling noted above removed it from that sidebar. Don't think there is a way to remove it (at least not from the GUI) from the left side bar.

fahadchaudhry · fahadchaudhry #9 (**permalink**)

03-26-2011, 09:28 PM

Quote:

Originally Posted by vansmith

This is a bit of a mystery - I've never seen this before. Try the following to disable the Ping sidebar:

1. Open up Terminal (/Applications/Utilities).
2. Copy and paste the following:

Code:

defaults write com.apple.iTunes disablePingSidebar -bool TRUE

3. Press enter. Restart iTunes. Did it work?

To be honest, I'm not sure that will work but that solution seems to be floating around the internet. It doesn't disable it here but I also don't have the problem.

Thanks. It worked.

bobtomay #2 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 25,519 Mac Specs: 15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c	03-26-2011, 09:41 AM Don't believe I've seen that but one time, a long time ago - try clicking the Hide sidebar underneath the Learn More button. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus.
	QUOTE Thanks

vansmith #5 (permalink)
Member Since: Oct 19, 2008 Location: Toronto Posts: 18,619 Mac Specs: 2012 13" MBP (2.5 i5, 8GB)	03-26-2011, 11:47 AM This is a bit of a mystery - I've never seen this before. Try the following to disable the Ping sidebar: 1. Open up Terminal (/Applications/Utilities). 2. Copy and paste the following: Code: defaults write com.apple.iTunes disablePingSidebar -bool TRUE 3. Press enter. Restart iTunes. Did it work? To be honest, I'm not sure that will work but that solution seems to be floating around the internet. It doesn't disable it here but I also don't have the problem. Important Links: Community Guidelines : Use the reputation system if you've been helped. M-F Blog :: Write for the blog Writing a Quality Post
	QUOTE Thanks

bobtomay #6 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 25,519 Mac Specs: 15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c	03-26-2011, 11:48 AM try codda's suggestion Highlight iTunes Store - head for Account at the right side of the Window - it'll ask for your password - turn Ping off. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus.
	QUOTE Thanks

vansmith #7 (permalink)
Member Since: Oct 19, 2008 Location: Toronto Posts: 18,619 Mac Specs: 2012 13" MBP (2.5 i5, 8GB)	03-26-2011, 11:50 AM It's funny - I have Ping disabled in the prefs but I can still easily access the Ping sidebar. Important Links: Community Guidelines : Use the reputation system if you've been helped. M-F Blog :: Write for the blog Writing a Quality Post
	QUOTE Thanks

bobtomay #8 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 25,519 Mac Specs: 15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c	03-26-2011, 12:09 PM I did too this morning and had that Ping access on the right sidebar - the disabling noted above removed it from that sidebar. Don't think there is a way to remove it (at least not from the GUI) from the left side bar. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus.
	QUOTE Thanks

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fahadchaudhry #1 (permalink)
Member Since: Jan 09, 2010 Posts: 22	03-26-2011, 09:14 AM Hi I'm having a trouble in iTunes and it's bothering me a lot. When I scroll down in iTunes to get to my favorite song, the playlist area gets covered by a "Ping" pop-up and due to this I can't see anything until I click on it to get rid of it and then see where I am. It's ruining the whole iTunes experience. Here is a screen shot of what I'm talking about. March 26, 2011 - fahadwaraich's photo on picplz Please help me to get rid of it permanently. Thanks
	QUOTE Thanks

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