Remote app and iTunes

neilf · neilf #1 (**permalink**)

10-03-2010, 05:55 AM

Disgruntled Remote user.
Ever since they upgraded (or degraded as far as I am concerned) the OS for the iTouch/iPhone, the remote app simply does not work as it once did. The network signal constantly drops out. If the remote actually finds the iTunes library, the controls work intermittently.

My cynical self says that I suppose it works on the latest iTouch/phone devices. So are we now supposed to ditch our less than 1 year old devices and buy the new ones?

COME ON APPLE. BY ALL MEANS MOVE FORWARD, BUT TEST THE STUFF BEFORE YOU LET IT LOOSE, OR ARE WE YOUR TEST SITE?

And all this on top of the well documented fact that the battery discharge is now so ridiculously fast, I am now charging my iTouch daily instead of every 3/4 days.

As you might be able to tell, I am not happy. This app and it's sync with iTunes, was a brilliant way of streaming music around.

TattooedMac · TattooedMac #2 (**permalink**)

10-03-2010, 06:20 AM

I am in the same boat. Downloaded it the other day and now i cant even connect to my iTunes library

Keeps on saying check you settings and all that crap. Have been scouring the net for a solution, to no avail so if you do find a solution, please pass it on. I hate this now ...

bobtomay · bobtomay #3 (**permalink**)

10-03-2010, 07:39 AM

edit: deleted - cause I was so far off base on this one as to not even be funny

what can I say - it happens

neilf · neilf #4 (**permalink**)

10-03-2010, 10:23 AM

First off - TattooedMac.
I only recently discovered (yesterday) that to associate your iTouch/phone remote app with iTunes, you now have to activate something called "home share", both on your iTunes and the remote device.
I assume this replaces the code which used to be used.
Doesn't solve the problem though!

Second - Mr Moderator
I do not expect any computer manufacturer to test all possible apps.
But with the Remote app, it is "pushed" by Apple (if not written by them). i.e. they have a web page devoted to the app and possible fixes for problems (not this one mind) via their support web pages. Also, using this app helps to sell their airport devices, which I have invested in and enjoyed - until now that is.

Thanks all for your interest. Hope this gets fixed somehow.

bobtomay · bobtomay #5 (**permalink**)

10-03-2010, 10:31 AM

OK, I take it all back...

As you can see, I do on an extremely rare occasion

get it wrong...

Must be the senility catching up to me.

iggibar · iggibar #6 (**permalink**)

10-03-2010, 12:39 PM

Quote:

Originally Posted by bobtomay

Must be the senility catching up to me.

LOL.

I've upgraded and everything works like always...like a charm. Didn't have to switch any setting options or anything. The only thing I had to do was re-sync the iphone remote to the computer's itunes with the 4-digit code.

neilf · neilf #7 (**permalink**)

10-03-2010, 04:36 PM

Now i am confused.
I don't understand how you can sync with the 4 digit code.
See this link:About Remote app for iPhone, iPad, and iPod touch

It's dated the 2nd October 2010. How much more recent can you get?

Has anyone any idea what is going on?

TattooedMac · TattooedMac #8 (**permalink**)

10-03-2010, 07:07 PM

Quote:

Originally Posted by neilf

First off - TattooedMac.
I only recently discovered (yesterday) that to associate your iTouch/phone remote app with iTunes, you now have to activate something called "home share", both on your iTunes and the remote device.
I assume this replaces the code which used to be used.
Doesn't solve the problem though!

Yea well same here. No matter what i have done i cant connect.
If i go the home sharing way, it brings up a Error Msg on iPod Touch saying cant connect to home sharing try again later.

If i enable home share on my Mac, then the Airport icon in Task bar ^^ disappears and my Airport Express network is no longer visible

Quote:

Originally Posted by idrinorbarsaku

LOL.

I've upgraded and everything works like always...like a charm. Didn't have to switch any setting options or anything. The only thing I had to do was re-sync the iphone remote to the computer's itunes with the 4-digit code.

I have only ever ONCE had to put in a 4 digit code to connect ??
Dont know what your on about ??

Quote:

Originally Posted by neilf

Now i am confused.
I don't understand how you can sync with the 4 digit code.
See this link:About Remote app for iPhone, iPad, and iPod touch

It's dated the 2nd October 2010. How much more recent can you get?

Has anyone any idea what is going on?

Well that is recent BUT it still hasnt done anything for me ....

This is getting sooooooooo frustrating now as i cant use the Airport Express i have payed $148 AUD

bobtomay · bobtomay #9 (**permalink**)

10-03-2010, 07:28 PM

Downloaded it on both my iPad and 3GS this afternoon. Both devices sit there and just say "Connecting to Library bobtomay's Library" forever and do nothing else.

That's with my MBP, have not woken up my Win7 machine to try it with that one.

I've been using Homesharing between my MBP and Win7 machine since it came out with no issues related to the functionality. Do have some issue with with Audible content.

TattooedMac · TattooedMac #10 (**permalink**)

10-03-2010, 07:54 PM

Bob ......

My situation is i got AE hooked it up did everything to set it up and viola i could stream my iTunes music through AE via Airfoil .....
I open up my Remote App in iPod Touch and it connects to my library ..... It takes all control away from iTunes which is fine but it worked .....

Now i dl remote App Update 1 week ago and yesterday finally decided to use it after see this OP ...

Now i cant connect my Remote App, to my wireless network thru AE ... It does what your says Hangs forever and does nothing else ...

Now if i try to connect thru home sharing, my Airport Icon turns to the Icon with the Upwards arrow in it, and when i click it my wireless network thru AE isnt there.
When i try to connect my Remote App thru home sharing, putting in my  Id and password it comes up with the msg " Cannot connect to home sharing at this time, Plase try again later "

Later comes and goes, comes and goes and still cnt connect.
I have tried every senario from the link the OP supplied and still no joy ..... It is frustrating.
I just cant understand why im Home Sharing my Remote App when i have set up a wireless network with my speakers connected to AE, when before the update it worked, and now they want it home sharing ??

Where in Home Sharing is my AE connected ??
How is home sharing getting to my AE with speakers, when my AE is setup as my wireless network ??
If you can understand what im trying to get at ?? Confused ??? yep so am i lol but in all honesty im laughing bc im so frustrated and if i dont laugh ill cry

Cheers

bobtomay · bobtomay #11 (**permalink**)

10-03-2010, 09:21 PM

You do have Homesharing turned on in iTunes?

Just woke up my Win7 machine to try it.

The iPad won't even recognize that it's available and still never connects to my MBP.

On the iPhone, it also only finds the MBP Homeshare and not the Win7 one. Plus, now when I open the Remote app, after about 30 seconds it disconnects from my network and asks me to put in the password again. Go back and put in the password, can browse the web and everything fine. Opening the Remote app again, it disconnects from the network again and forgets the password again??? The same network it's been using for almost 2 years without ever having to put the password in a 2nd time. And that's a pitr when you've got a random 30 character password.

neilf · neilf #12 (**permalink**)

10-04-2010, 02:12 AM

Anyone got any contacts at Apple?
To me this is a huge mess up either caused by Apple's implementation of the functionality, or by their inability to explain to their customers how this should be set up. We can't all be that thick!
Do they monitor this site - do they care?

TattooedMac · TattooedMac #13 (**permalink**)

10-10-2010, 05:17 AM

Has anyone found a fix for this as yet ???
EVERY day im looking for a update BUT out there seems like not everyone is having this problem .....

ANY ideas anyone....... I so want this to work as im going to purchase ATV and want this to work with it via my iPod Touch ...
Yes i have Apple remote but i have the App so why isnt it working ??

Grrrr

bobtomay · bobtomay #14 (**permalink**)

10-10-2010, 06:25 AM

Just gave it another shot here on my iPad.

Started with my Win7 HTPC - it popped right up and took maybe 5 seconds to begin populating with full control.

Then woke up the MBP - Remote immediately saw that library also - but still just sits there spinning saying "Connecting" and does nothing else.

TattooedMac · TattooedMac #15 (**permalink**)

10-10-2010, 06:39 AM

Quote:

Originally Posted by bobtomay

Then woke up the MBP - Remote immediately saw that library also - but still just sits there spinning saying "Connecting" and does nothing else.

Mmmmmm this just isnt cricket bob ....... Im really hoping for a update, but then again there doesnt seem to be a world wide problem that i can find. Everyone ive read about LOVES the new remote App

Will do some more digging around and see what i can find over the next week....

TattooedMac #2 (permalink)
Member Since: May 19, 2009 Location: Western Astraya Posts: 6,473 Mac Specs: 13"MBP 2.9Ghz Intel Core i7 10.8.3 ~ iPhone5 6.1.3 ~ iPad Mini 6.1.3 ~ ATV2 5.2.1	10-03-2010, 06:20 AM I am in the same boat. Downloaded it the other day and now i cant even connect to my iTunes library Keeps on saying check you settings and all that crap. Have been scouring the net for a solution, to no avail so if you do find a solution, please pass it on. I hate this now ... Dont forget to use the Reputation System if someone has helped you out !!! Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
	QUOTE Thanks

bobtomay #5 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,828 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	10-03-2010, 10:31 AM OK, I take it all back... As you can see, I do on an extremely rare occasion get it wrong... Must be the senility catching up to me. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month
	QUOTE Thanks

bobtomay #9 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,828 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	10-03-2010, 07:28 PM Downloaded it on both my iPad and 3GS this afternoon. Both devices sit there and just say "Connecting to Library bobtomay's Library" forever and do nothing else. That's with my MBP, have not woken up my Win7 machine to try it with that one. I've been using Homesharing between my MBP and Win7 machine since it came out with no issues related to the functionality. Do have some issue with with Audible content. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month Last edited by bobtomay; 10-03-2010 at 07:34 PM.
	QUOTE Thanks

TattooedMac #10 (permalink)
Member Since: May 19, 2009 Location: Western Astraya Posts: 6,473 Mac Specs: 13"MBP 2.9Ghz Intel Core i7 10.8.3 ~ iPhone5 6.1.3 ~ iPad Mini 6.1.3 ~ ATV2 5.2.1	10-03-2010, 07:54 PM Bob ...... My situation is i got AE hooked it up did everything to set it up and viola i could stream my iTunes music through AE via Airfoil ..... I open up my Remote App in iPod Touch and it connects to my library ..... It takes all control away from iTunes which is fine but it worked ..... Now i dl remote App Update 1 week ago and yesterday finally decided to use it after see this OP ... Now i cant connect my Remote App, to my wireless network thru AE ... It does what your says Hangs forever and does nothing else ... Now if i try to connect thru home sharing, my Airport Icon turns to the Icon with the Upwards arrow in it, and when i click it my wireless network thru AE isnt there. When i try to connect my Remote App thru home sharing, putting in my  Id and password it comes up with the msg " Cannot connect to home sharing at this time, Plase try again later " Later comes and goes, comes and goes and still cnt connect. I have tried every senario from the link the OP supplied and still no joy ..... It is frustrating. I just cant understand why im Home Sharing my Remote App when i have set up a wireless network with my speakers connected to AE, when before the update it worked, and now they want it home sharing ?? Where in Home Sharing is my AE connected ?? How is home sharing getting to my AE with speakers, when my AE is setup as my wireless network ?? If you can understand what im trying to get at ?? Confused ??? yep so am i lol but in all honesty im laughing bc im so frustrated and if i dont laugh ill cry Cheers Dont forget to use the Reputation System if someone has helped you out !!! Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
	QUOTE Thanks

bobtomay #11 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,828 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	10-03-2010, 09:21 PM You do have Homesharing turned on in iTunes? Just woke up my Win7 machine to try it. The iPad won't even recognize that it's available and still never connects to my MBP. On the iPhone, it also only finds the MBP Homeshare and not the Win7 one. Plus, now when I open the Remote app, after about 30 seconds it disconnects from my network and asks me to put in the password again. Go back and put in the password, can browse the web and everything fine. Opening the Remote app again, it disconnects from the network again and forgets the password again??? The same network it's been using for almost 2 years without ever having to put the password in a 2nd time. And that's a pitr when you've got a random 30 character password. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month Last edited by bobtomay; 10-04-2010 at 06:20 AM.
	QUOTE Thanks

Remote app and iTunes

Internet Services

Web Development

Digital Marketing

Consumer Tech

neilf #1 (permalink)
Member Since: Apr 12, 2008 Posts: 304	10-03-2010, 05:55 AM Disgruntled Remote user. Ever since they upgraded (or degraded as far as I am concerned) the OS for the iTouch/iPhone, the remote app simply does not work as it once did. The network signal constantly drops out. If the remote actually finds the iTunes library, the controls work intermittently. My cynical self says that I suppose it works on the latest iTouch/phone devices. So are we now supposed to ditch our less than 1 year old devices and buy the new ones? COME ON APPLE. BY ALL MEANS MOVE FORWARD, BUT TEST THE STUFF BEFORE YOU LET IT LOOSE, OR ARE WE YOUR TEST SITE? And all this on top of the well documented fact that the battery discharge is now so ridiculously fast, I am now charging my iTouch daily instead of every 3/4 days. As you might be able to tell, I am not happy. This app and it's sync with iTunes, was a brilliant way of streaming music around.
	QUOTE Thanks

neilf #4 (permalink)
Member Since: Apr 12, 2008 Posts: 304	10-03-2010, 10:23 AM First off - TattooedMac. I only recently discovered (yesterday) that to associate your iTouch/phone remote app with iTunes, you now have to activate something called "home share", both on your iTunes and the remote device. I assume this replaces the code which used to be used. Doesn't solve the problem though! Second - Mr Moderator I do not expect any computer manufacturer to test all possible apps. But with the Remote app, it is "pushed" by Apple (if not written by them). i.e. they have a web page devoted to the app and possible fixes for problems (not this one mind) via their support web pages. Also, using this app helps to sell their airport devices, which I have invested in and enjoyed - until now that is. Thanks all for your interest. Hope this gets fixed somehow.
	QUOTE Thanks

neilf #7 (permalink)
Member Since: Apr 12, 2008 Posts: 304	10-03-2010, 04:36 PM Now i am confused. I don't understand how you can sync with the 4 digit code. See this link:About Remote app for iPhone, iPad, and iPod touch It's dated the 2nd October 2010. How much more recent can you get? Has anyone any idea what is going on?
	QUOTE Thanks

neilf #12 (permalink)
Member Since: Apr 12, 2008 Posts: 304	10-04-2010, 02:12 AM Anyone got any contacts at Apple? To me this is a huge mess up either caused by Apple's implementation of the functionality, or by their inability to explain to their customers how this should be set up. We can't all be that thick! Do they monitor this site - do they care?
	QUOTE Thanks

TattooedMac #13 (permalink)
Member Since: May 19, 2009 Location: Western Astraya Posts: 6,473 Mac Specs: 13"MBP 2.9Ghz Intel Core i7 10.8.3 ~ iPhone5 6.1.3 ~ iPad Mini 6.1.3 ~ ATV2 5.2.1	10-10-2010, 05:17 AM Has anyone found a fix for this as yet ??? EVERY day im looking for a update BUT out there seems like not everyone is having this problem ..... ANY ideas anyone....... I so want this to work as im going to purchase ATV and want this to work with it via my iPod Touch ... Yes i have Apple remote but i have the App so why isnt it working ?? Grrrr Dont forget to use the Reputation System if someone has helped you out !!! Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
	QUOTE Thanks

bobtomay #14 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,828 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	10-10-2010, 06:25 AM Just gave it another shot here on my iPad. Started with my Win7 HTPC - it popped right up and took maybe 5 seconds to begin populating with full control. Then woke up the MBP - Remote immediately saw that library also - but still just sits there spinning saying "Connecting" and does nothing else. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month
	QUOTE Thanks

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