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  1. #1


    Member Since
    Mar 09, 2009
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    8
    iTunes not connecting
    I don't really know where else to put this, but recently my iTunes hasn't been connecting to the iTunes store. I get an error message that says "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again."

    First, I tried through my school's wireless, then I connected to the internet through an ethernet cord, and afterwards I went home and went on my internet connection there.

    None of these would allow my iTunes to connect to the store.

  2. #2

    Eric559's Avatar
    Member Since
    Jul 18, 2007
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    Is your firewall configured correctly to allow iTunes to open connections?
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  3. #3


    Member Since
    Mar 09, 2009
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    I'm not sure. How would I change it/check to see if it's correct?

  4. #4

    Eric559's Avatar
    Member Since
    Jul 18, 2007
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    Specs:
    2.16GHz C2D MacBook w/ 2GB RAM & 120GB HD. HTC Droid Incredible.
    Not sure. Do you have a software firewall or hardware firewall or both?
    Member Of The Month for December '08.
    It's only the internet!

  5. #5


    Member Since
    Mar 09, 2009
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    I only have a hardware firewall.

  6. #6


    Member Since
    May 31, 2009
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    91
    if you have it set at the bottom option you will need to designate iTunes to have access through the firewall. If you don't it'll never connect.

  7. #7


    Member Since
    Mar 09, 2009
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    8
    My firewall is set to "Allow all incoming connections"

    Any other suggestions?

  8. #8

    vansmith's Avatar
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    Does this help?
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  9. #9


    Member Since
    Mar 09, 2009
    Posts
    8
    That only led me to find out that it's not letting me check for any Software Updates either.

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