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  1. #16

    pharealmac's Avatar
    Member Since
    Sep 29, 2009
    Location
    Sydney,Australia
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    54
    Specs:
    Imac 27 I5-MBA 13-Ipad 2 Iphone 4 -ATV 2G
    I love my HK soundsticks, wouldn't trade them for anything, best sound & the bass is awesome..

  2. #17


    Member Since
    Dec 11, 2008
    Posts
    117
    Lost all audio from my Soundsticks after a couple of months. Turned out to be a dodgy connection with the multipin I think. Disconnected everything and put it back together with no strain on the wires and it's been fine eversince

  3. #18


    Member Since
    Nov 18, 2014
    Posts
    1
    I had the same problem—the sound on my Harman Kardon soundsticks cut out for no apparent reason. I could hear them very quietly playing but adjusting the volume did nothing. It turned out one of the pins inside the connector that attaches the speaker with the volume controls to the subwoofer was bent so it wasn't plugging in properly. I straightened it with pliers and everything works again! Just wanted to share a permanent fix, since I almost unnecessarily trashed my speakers.

  4. #19


    Member Since
    Feb 05, 2015
    Posts
    1
    Red face Harman Kardon soundsticks
    Quote Originally Posted by Peerke View Post
    I know this is an old thread but since it's the first hit on google and therefore probably the most viewed, I'd like to dig it up by adding a comment.

    Perhaps this is really obvious but what has helped me was checking if the volume on one of the speakers is turned on. Somehow (aliens) the volume of the speakers was turned down and I couldn't hear a thing. After pushing the plus button repeatedly I could hear music again.

    You're a life saver! Can't believe I didn't notice the little + and - symbols on the right soundstick! Bought these secondhand so no manual. Thanks again.

  5. #20


    Member Since
    Dec 07, 2015
    Posts
    1
    same solution
    I reached the same solution as amandyrae -- check your right speaker cable connector for bent pins -- if they get misaligned they won't meet with the socket properly and will either stop working (cannot change volume) or short out the volume up & volume down pins (mutes system).

    They're getting pretty old, so I had my fingers crossed bending the pin back!

  6. #21


    Member Since
    Dec 29, 2016
    Posts
    1
    Harmon Kardon Sound Sticks II Not Working Quick Fix
    Quote Originally Posted by mmmrk View Post
    Hi, I'm having problems with my soundsticks! They were working just fine, full volume and everything, and all I did was lift up the woofer part and tilted it to the side for a few seconds - and all the volume cut out!
    I checked all the wires and inputs and everything was normal ...eventually some of the sound has returned but nowhere near full volume! I also checked the volume on the soundsticks, but can't get anymore volume out of it - the volume out of the woofer is definitely not what it should be. It used to be that when I plugged into my laptop the stereo reverb or whatever it is made a crackly sound - like it was working - when I plug into my laptop now, I get no such sound....i'm getting less than half of the capable stereo sound out of it!

    Has anyone experienced similar problems and know of any helpful hints? Can anyone help? THANK-YOU!

    I've encountered this twice now and the period of time between each occurrence made me forget what the fix was. I apologize if this has been repeated elsewhere or if it's super obvious, but - even as these SoundSticks are works of art, they have some "hidden" aspects that are easy to lose track of especially if you "set and forget" them and control audio from your computer like I usually do.

    1. It's easy to forget that the touch volume buttons on the right-hand speaker are very sensitive and do not "click" or press in with any tactile notification. So anyone moving one (cleaning woman, your kid looking for the key to the medicine cabinet, you accidentally etc.) can easily mute them simply by grazing the "-" button briefly.

    2. (And this is the embarrassing one) I'm not sure if this is the same with the older models, but with the newer subwoofer (I have the II series with the black round speaker stands) There actually is a "power on" function on the same black plastic knob that turns up or down the subwoofer volume ON the actual Subwoofer. After plugging and unplugging all my connections several times, wiggling, fiddling, and getting ready to believe I had inadvertently fried the power amp with my intermittent, low-office--level volume streaming of Death Cab For Cutie - I somehow did NOT consult the manual or the online PDF manual but luckily had a hunch and pressed in the black plastic sub-volume knob and Voila - the light in the subwoofer came back on. Since I was trapped under my office desk with a flashlight and had all the other volume control sources up to about 9 (for troubleshooting, like you do) I then had to scramble out from under to quickly turn down the room-shaking Spotify stream that was now blaring at previously unprecedented volume in my office.

    After that I remembered the same exact thing had happened a year ago and it is easy to nudge that button with your foot or a vacuum cleaner or a remote control car or a curious guinea pig etc. So again - sorry if this is a simplistic, obvious tip (I'm embarrassed even posting this as I've been an audiophile, musician, and DJ for some 30 years) but the lesson here is that sometimes, the elegant, simplest answer eludes some of us power-thinkers. If my embarrassment can help but one stranded listener, it will have been worth it.

  7. #22

    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
    Location
    The Republic of Neptune
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    7,786
    Quote Originally Posted by nickyr View Post
    I've had my soundsticks for 6 or 7 years (I think) with no problem other than the glue that holds both parts of the satellite speakers failing. They're now held together with a zip tie each but for the sound quality, price and length of time I've had them I can forgive that.
    Mine are still alive and kicking. This thread is almost 8 years old now, so I've had them for at least that long. Might be pushing 10 years.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
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  8. #23

    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    11,242
    Specs:
    2.8 GHz MacBook Pro 10.11, 8 GB mem, iPhone 6+
    @radioscooter No need to cross post. That just adds confusion. I have deleted the post in the other thread.
    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  9. #24

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
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    51,425
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 7+, 3 iPods, Sierra
    Quote Originally Posted by Lifeisabeach View Post
    Mine are still alive and kicking. This thread is almost 8 years old now, so I've had them for at least that long. Might be pushing 10 years.
    Believe it or not, the latest version of the Sound Sticks are still being sold. I saw a pair on sale at our local Navy Exchange (military base exchange) here in Fort Worth. I don't remember the price exactly but at the time it seemed like a great buy.

  10. #25

    Lifeisabeach's Avatar
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    Sep 30, 2007
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    Quote Originally Posted by chscag View Post
    Believe it or not, the latest version of the Sound Sticks are still being sold. I saw a pair on sale at our local Navy Exchange (military base exchange) here in Fort Worth. I don't remember the price exactly but at the time it seemed like a great buy.
    Oh I believe it. A year or so ago I was considering the bluetooth version of them to further de-cable my desk but couldn't justify the expense (currently running $230 on Amazon).

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
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