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  1. #1


    Member Since
    Jul 02, 2014
    Posts
    4
    Movie won't play in iTunes
    Hi all, I'm new to this, if this is the wrong place to post about this, please move it.
    My iMac is 6 days old now, I just tried to download a movie via iTunes. It won't play. I tried my best searching for an answer, tried all that was suggested, but still no luck.

    I have downloaded some apps from the app store, I guess my account authorisation is ok otherwise these wouldn't have worked (got the $1 account evaluation on my credit card)

    The iMac i'm using has mavericks 10.9.4 installed and updated yesterday. Account with iTunes should be good to go. iMac is almost brand new.

    The file download is still not fully compete, i expect it will take the better part of 1.5 hrs, its halfway and the first half took that long.

    I got the "watch now or later" prompt and clicked watch later., but clicking the thumbnail in the library won't start it playing.

    All i'm getting is a black screen. I can see thumbnails of the chapters.

    I was hoping that supporting apple by paying $$, I would get what i wanted, given all the iTunes hype. Gotta admit, this is the first disappointment I've had, I feel its an iTunes fault, not an iMac fault, but i know very little.

    I found some old tips that suggested flicking between the mini player and back, but that didn't work.

    What am I doing wrong?

    Any help greatly appreciated.

    Dan

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    49,416
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    I don't normally download movies from iTunes, but I believe you will not be able to watch the movie until the download is complete. The watch now or later refers to after the movie is downloaded not while the download is in progress.

  3. #3


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    "Watch now" allows you to start watching a purchased or rented movie almost immediately -- you've told the computer that you want to watch the movie even as it is downloading, which it can do (but if the download is going slowly, you may see pauses).

    Telling it "watch later" informs the computer that you will not be watching the movie until after it is completely downloaded, so that (in the case of a rental) your "countdown clock" doesn't start early. Wait for it to download and then it will play as expected.

  4. #4


    Member Since
    Jul 02, 2014
    Posts
    4
    You are right chas_m, thats all it was. I think I was getting impatient.
    Movie plays as expected, kids are happy now. I feel a little embarrassed now...

    Thank you

  5. #5


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    No worries!

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