I've been trying to play some episodes (which I haven't watched yet) and it won't play. Next to the episode, on the right side, it has a little cloud icon with a down arrow. I know it must seem simple, just click the icon, but I tried and it won't click. I tried right-clicking it and it doesn't help. I checked on iTunes and all it says for these episodes is "Downloading" and I can't click on that to see options either.

This is very frustrating and I hope someone can help me fix this problem.