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  1. #1


    Member Since
    Jul 24, 2009
    Posts
    6
    Problem with iTunes and dvd digital copy
    Hopefully someone can help me out. I bought the Fast and the Furious blue-ray box set which includes all of the digital copies for each movie. So I redeemed my code and downloaded the digital copy for the 1st movie. I noticed during the download, it only took like 2 minutes. Usually downloading a movie takes quite some time. However, after everything was done, I went to my movies library and click the movie file to play it to make sure its working. When it plays, all i see is a black screen, no video, no audio, but i see the 1 hour and 20 minutes counting down like a regular movie. how come its not showing anything though????

    also my itunes folder is directly in an external hd. can that be the problem??

  2. #2

    vansmith's Avatar
    Member Since
    Oct 19, 2008
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    Toronto
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    19,782
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Sounds like a corrupted download. I suggest that you re-download the file. What format is the file? How big is the file?
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  3. #3


    Member Since
    Jul 24, 2009
    Posts
    6
    its an mpeg-4 format and 1.22 GB. sounds about right for any movie.

    EDIT: i just redownloaded and its still doing the same thing. also i tried the 2nd movie and its doing the same thing.

  4. #4

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,782
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    I find it very hard that a 1GB+ file is downloading in 2 minutes. That's 8.5 MB/s (or greater) which I find very unlikely. Have you tried another computer?
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  5. #5


    Member Since
    Jul 24, 2009
    Posts
    6
    ehh no other computer around. i'll try when i go to my gf's house later. but does anyone have any other suggestions?

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