08-22-2004, 07:17 PM

im having trouble linking my ipod to the family pc.
i have installed itunes and it didn't rcognise it
ran the ipod installer disk didn't recognise it
the only thing i can think of is the firewire is buggered????

any idea's

08-22-2004, 07:42 PM

Has the iPod been formatted to Mac?

09-03-2004, 06:07 AM

Originally Posted by dodjy001

im having trouble linking my ipod to the family pc.
i have installed itunes and it didn't rcognise it
ran the ipod installer disk didn't recognise it
the only thing i can think of is the firewire is buggered????

any idea's

what version of windows are you running? do you have service pack one? there are a few factors that can play a role in if is reconized or not.

09-03-2004, 07:57 AM

Go to 'settings-> About' and see if it says 'Format:Windows'

If it doesn't, you'll have to go to your control panel, administration and then 'drive administration' (some of the names might not be quite right, I only know the german ones)

Then select your ipod in the 'phsical drives' menu. It should say: external drive - unknown format

Right click the drive in the lower right window and select 'format' or 'partition'

Repartition the drive to FAT32 and it should be recognised by the ipod installer straight away.

BEWARE: you will lose all data on the iPod by doing this...