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iPod Hardware and Accessories All iPod hardware discussions.

iPod - So whats Apples policy on...


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JerrfyLube

 
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Dead or stuck pixels?? Ive got two on my brand new touch that i bought today at best buy...one red and one green, both near the middle bottom of the screen. Will they fix or replace it?
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Eric559

 
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Dead Pixels?
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hexonxonx

 
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You bought it at BestBuy, take it back and get a new one.

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JerrfyLube

 
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Quote:
Originally Posted by hexonxonx View Post
You bought it at BestBuy, take it back and get a new one.
Its not best buys fault it has stuck pixels...and id honestly rather deal with Apple since its their product.

Just think for a 300 dollar 8GB MP3 player, that their quality would be a little more stringent.
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hexonxonx

 
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Quote:
Originally Posted by JerrfyLube View Post
Its not best buys fault it has stuck pixels...and id honestly rather deal with Apple since its their product.

Just think for a 300 dollar 8GB MP3 player, that their quality would be a little more stringent.
Well BestBuy will gladly exchange it for a new one. Apples policy is that a few stuck pixels are normal, even on a $2000 notebook. Stuck pixels are not just Apple's problem, they happen on any manufacturers products that have LCD displays. Been happening for years and they all have a stuck or dead pixel policy that a few is normal.

Now, take it back to BestBuy and get a new one. It will make your life much easier, trust me.

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Eric559

 
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Deal with Apple first. If they do not want to replace it then I would contact Best Buy.
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RiDE

 
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Very simple... return/exchange it at best buy.
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