09-14-2007, 06:04 AM

Hello.
Back in September 2006 I bought a Generation 5 black iPod 30GB.
Now, almost a year later, it seems the battery is going bad. When it is fully charged, I listen to music for about an hour and a half and the battery is near dead. Video is near to impossible to watch without having it plugged in.

Now when I bought it I got the 2 year service plan from best buy. Does it cover the battery? Also can I bring it in to my store and have it fixed there or will I have to ship it out. And my last question is, what are the chances that they will just replace it with the ipod classic?

09-14-2007, 10:21 AM

any one know?
I don't really feel like shelling out $249 for the new classic if my battery can be covered under the service plan

09-14-2007, 11:16 AM

the service plan may cover the battery. often with small devices like this, they tell you to buy the plan since buying a new battery for many things is almost as expensive as buying whatever it goes in.

just give them a call, you bought the plan, you may as well try to use it