02-13-2007, 05:55 AM

I downloaded an audiobook from iTunes (One of a series ) only to find that it is missing bookmarks.It shows up in Audiobooks in the library and when I drag it to the Audiobooks on the devices menu. It doesn't show up on the iPod itself in the Audiobooks menu only under artists and Music. I have the other 10 books in the series and they are just fine

This is the 2nd audiobook with the same problem
Any help would be a great as I don't know what to do next.
I have sent a complaint to Apple only to get an e-mail with lots of links

iTunes version 7.0.2. (15) running on
iMac Intel (Late 06 model) with OS 10.4.8

02-13-2007, 06:49 AM

Is it in the podcasts folder?
What ipod do you have?

02-13-2007, 07:24 AM

I have a 60GB ipod Video
No it's not in the podcast folder.

It shows up in the audiobook folder when I have the ipod connected just not on the ipod itself except in the Music and artist folders

Can it be a corrupt audiobook ?
I'll try to download it to my wifes nano to see if there is a difference

02-13-2007, 08:23 AM

Go into the iTunes Music folder and see if the file extensions all have .M4b. If they do okay, otehrwise change them to that extension. Then I suggest trying Doug's applescript called "Make Bookmarkable". It works really well in converting audiobooks and getting them to align with the proper folder.

02-13-2007, 10:58 AM

Thanks for the tips and Ideas
In the meantime since I have Applecare for my iMac and iPod I contacted Apple.I had no luck downloading the books to my wifes Nano Which led me to suspect a corrupt file in the Audiobook. The Boffins at Apple agreed with that too. I have since downloaded another Book in the same series and that is fine.