Ipod Nano Flaw

MakingT · MakingT #1 (**permalink**)

02-11-2007, 02:13 PM

Hello People.

Here is my problem. Just few days ago my Ipod Nano (First edtition bought a week after it came out) disaplay got cracked. No idea why. No sign of outsode trama exsept the usual scracys. Send my local apple serves an email about it and all i got was this Ipods warrenty has expired (Apple Store In Iceland. Looked for any info on Apple.com to send my info to but could not find any. And the ipod is bought in USA). What I was wondering was .. Apple has offically admitted to this flaw?? Shouldn´t it be covered though the warrenty is out? I can´t control when this flaw appears on my ipod ?? :/ What should I do? How can I connect at Apple in USA for help?

:bone: :bomb:

KoDorSean · KoDorSean #2 (**permalink**)

02-11-2007, 02:21 PM

Contacting Apple Support and Service

http://www.apple.com/support/contact/

MakingT · MakingT #3 (**permalink**)

02-11-2007, 02:28 PM

tried that but I cant find just a simple way to contact them just by email... theres just endless loops there...

mikeyman · mikeyman #4 (**permalink**)

02-11-2007, 02:30 PM

THis is a known problem with a lot of the 1st gen ipod nano's
unless you took out a 3 year warrenty apple are not obligated to fix it and i believe they will advise you to buy a refurbished ipod.

KoDorSean · KoDorSean #5 (**permalink**)

02-11-2007, 02:32 PM

Quote:

Originally Posted by MakingT

tried that but I cant find just a simple way to contact them just by email... theres just endless loops there...

can you call them? 1800-my-apple

MakingT · MakingT #6 (**permalink**)

02-11-2007, 03:35 PM

well I could try but it will cost me fortune... so I might just buy a new one :/:/ but theres no way to just send them email about it :p

karudzo · karudzo #7 (**permalink**)

02-12-2007, 06:27 AM

You could sell your old one on Ebay as is and use the proceeds to go towards your new one. There's quite a market for broken iPods- people want them for the parts.

mikeyman · mikeyman #8 (**permalink**)

02-12-2007, 08:17 PM

Quote:

Originally Posted by karudzo

You could sell your old one on Ebay as is and use the proceeds to go towards your new one. There's quite a market for broken iPods- people want them for the parts.

I dont understand the market for broken products... is it there hobbey to fix items like this?
I guess if you can mend it you make quite a mint :bone:

karudzo · karudzo #9 (**permalink**)

02-12-2007, 08:22 PM

Quite a profitable hobby and in some cases a business. Not too difficult to fix, very profitable.

KoDorSean #2 (permalink)
Member Since: Jun 03, 2006 Location: Denver Colorado Posts: 2,374 Mac Specs: 2.4 GHz intel core 2 duo MBP, iPhone 5, iPad 3	02-11-2007, 02:21 PM Contacting Apple Support and Service http://www.apple.com/support/contact/ I was on the M-F honor roll for month : May 2007
	QUOTE Thanks

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MakingT #1 (permalink)
Member Since: Feb 11, 2007 Posts: 3	02-11-2007, 02:13 PM Hello People. Here is my problem. Just few days ago my Ipod Nano (First edtition bought a week after it came out) disaplay got cracked. No idea why. No sign of outsode trama exsept the usual scracys. Send my local apple serves an email about it and all i got was this Ipods warrenty has expired (Apple Store In Iceland. Looked for any info on Apple.com to send my info to but could not find any. And the ipod is bought in USA). What I was wondering was .. Apple has offically admitted to this flaw?? Shouldn´t it be covered though the warrenty is out? I can´t control when this flaw appears on my ipod ?? :/ What should I do? How can I connect at Apple in USA for help? :bone: :bomb:
	QUOTE Thanks

mikeyman #4 (permalink)
Member Since: Feb 01, 2007 Posts: 751 Mac Specs: 13" macbook C2D; 24" Imac, 8GB Iphone	02-11-2007, 02:30 PM THis is a known problem with a lot of the 1st gen ipod nano's unless you took out a 3 year warrenty apple are not obligated to fix it and i believe they will advise you to buy a refurbished ipod.
	QUOTE Thanks

MakingT #6 (permalink)
Member Since: Feb 11, 2007 Posts: 3	02-11-2007, 03:35 PM well I could try but it will cost me fortune... so I might just buy a new one :/:/ but theres no way to just send them email about it :p
	QUOTE Thanks

karudzo #7 (permalink)
Member Since: May 27, 2006 Location: Concord, NC Posts: 445 Mac Specs: Macbook Pro 17" 2.6GHz 4GB RAM	02-12-2007, 06:27 AM You could sell your old one on Ebay as is and use the proceeds to go towards your new one. There's quite a market for broken iPods- people want them for the parts.
	QUOTE Thanks

karudzo #9 (permalink)
Member Since: May 27, 2006 Location: Concord, NC Posts: 445 Mac Specs: Macbook Pro 17" 2.6GHz 4GB RAM	02-12-2007, 08:22 PM Quite a profitable hobby and in some cases a business. Not too difficult to fix, very profitable.
	QUOTE Thanks

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