Results 1 to 3 of 3
  1. #1

    Member Since
    Dec 18, 2003
    Retina, 13-inch, Early 2015. 2.9 GHz Intel Core i5. 8 GB 1867 MHz DDR3. 512 GB SSD.
    Thumbs up Great Apple Service: They Replaced My iPod!
    My 6-week ipod (10GB) started to suffer from horrible battery performence. The deal breaker was that it would turn off then at some later point turn back on. Go figure. Anyway, I took it to the local Apple store where I purchased it, explained the probelms. They replaced it on the spot with a factory refurb. The refurb is pristine. Equal to new. While I didn't like the battery problem, I am very happy with Apple's customer care.

    I'd recomend Apple to anyone who wants an unusual experience: a company that cares about it's customer.

  2. #2
    hope mine doesn't have that problem, but if it does, I hope it is handled as well as yours.

  3. #3

    Osiris22x's Avatar
    Member Since
    Feb 25, 2004
    Portland, OR
    15" MacBook Pro, 13" MacBook Black, 15" iMac G4, 24" iMac (soon!)
    My new 15 gig iPod died about a month after I got it. The file system corrupted and it quit responding. I took it into the "Genius Bar" and the guy ran a restore on it. This worked for about a day before it died again. I took it back and they gave me a brand new 15 gig iPod! My old one was REALLY scratched up, but they didn't care. Without a second thought, they handed me a brand new one...and it has worked perfectly ever since. Needless to say, I bought a permanent skin/case for the new one. It doesn't have a single scratch or even fingerprint on it.

    So far I'm very impressed with Apple's service.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Recalled iPod nanos replaced by Apple with current-generation models
    By OneMoreThing... in forum Apple Rumors and Reports
    Replies: 0
    Last Post: 12-20-2011, 02:56 PM
  2. Great Apple Service
    By encayoh in forum Switcher Hangout
    Replies: 9
    Last Post: 03-31-2011, 09:13 AM
  3. Great Apple customer service experience!
    By yzfmik in forum iPad Hardware and Accessories
    Replies: 3
    Last Post: 03-11-2011, 11:03 AM
  4. It would appear Apple is screwing me over: Help me get my iPod replaced
    By ChefEspeff in forum iPod Hardware and Accessories
    Replies: 2
    Last Post: 03-25-2010, 09:55 AM
  5. Great customer service at Apple Store
    By dinkjs in forum Schweb's Lounge
    Replies: 3
    Last Post: 01-14-2009, 05:07 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts