Ipod has the sad ipod icon on it

af3ll · af3ll #1 (**permalink**)

05-29-2006, 10:26 AM

Hey everyone,
Yeah as the subject says my ipod is jacked. It's the 4th gen 20 gig photo one. I tried to follow the instructions on the site and still nothing worked. I believe that these have a one year warranty right? I don't have any of the receipts but I did register it so would that be a way to get something done? Maybe it could be fixed though so any help would be appreciated. Thanks a lot,
Josh

coach_z · coach_z #2 (**permalink**)

05-29-2006, 06:07 PM

you should be able to just bring it in and have them do their stuff to it or maybe give you a new one if it is still under warantee.

did you try to reset it by toggling the hold switch off then on and then hold down the menu and select buttons?

-chris

baggss · baggss #3 (**permalink**)

05-29-2006, 07:09 PM

Does your Mac recognize it even? Plug it in and open the iPod Firmware updater and see what happens.

thpiat · thpiat #4 (**permalink**)

06-07-2006, 01:48 AM

The shop you take it into will be able to check if it is under warranty by typing in the serial number into a database . Receipts shouldn't be needed.

Aptmunich · Aptmunich #5 (**permalink**)

06-07-2006, 06:13 AM

You can check it yourself on apple's website:

www.apple.com/support/ipod

Just enter your serial number and if it's covered, follow the steps to getting it serviced.

coach_z #2 (permalink)
Member Since: Jul 23, 2004 Location: North NJ Posts: 3,169 Mac Specs: i dont have no mac's	05-29-2006, 06:07 PM you should be able to just bring it in and have them do their stuff to it or maybe give you a new one if it is still under warantee. did you try to reset it by toggling the hold switch off then on and then hold down the menu and select buttons? -chris MoTM honor roll... when? i dont remember
	QUOTE Thanks

Aptmunich #5 (permalink)
Member Since: Mar 09, 2004 Location: Munich Posts: 9,075 Mac Specs: Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2	06-07-2006, 06:13 AM You can check it yourself on apple's website: www.apple.com/support/ipod Just enter your serial number and if it's covered, follow the steps to getting it serviced. Mac-Forums Twitter \| Mac-Forums Blog My Twitter \| Jetplane Journal
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af3ll #1 (permalink)
Member Since: Apr 26, 2006 Location: England Posts: 23 Mac Specs: ibook G3, intel 1.83 imac, 4th gen 20 gb ipod	05-29-2006, 10:26 AM Hey everyone, Yeah as the subject says my ipod is jacked. It's the 4th gen 20 gig photo one. I tried to follow the instructions on the site and still nothing worked. I believe that these have a one year warranty right? I don't have any of the receipts but I did register it so would that be a way to get something done? Maybe it could be fixed though so any help would be appreciated. Thanks a lot, Josh
	QUOTE Thanks

thpiat #4 (permalink)
Guest Posts: n/a	06-07-2006, 01:48 AM The shop you take it into will be able to check if it is under warranty by typing in the serial number into a database . Receipts shouldn't be needed.
	QUOTE Thanks

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