New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
iPod Hardware and Accessories All iPod hardware discussions.

songs on iPod have disappeared from iTunes library


Post Reply New Thread Subscribe

 
Thread Tools
PJS

 
Member Since: Aug 15, 2011
Posts: 15
PJS is on a distinguished road

PJS is offline
Some songs that are on my iPod have an exclamation point next to them in my iTunes library. When I try to open the files, a pop-up box appears saying "This song could not be used because the original file could not be found." I have tried to locate the song files, but they are nowhere on my computer. I have followed all the steps listed here

http://support.apple.com/kb/TS1408?viewlocale=en_US&locale=en_US

but with no luck.

How can I get them transfer these files from my iPod back to my computer? Does anyone have any idea why this happened? I think these files used to be in the library but they no longer are. Why do they disappear?

Thanks!

PJS
QUOTE Thanks
chas_m

 
chas_m's Avatar
 
Member Since: Jan 22, 2010
Location: Victoria, BC
Posts: 16,202
chas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond repute
Mac Specs: 2009 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

chas_m is offline
There are a number of reasons why the songs might have disappeared from your iTunes library, too many to speculate on what happened without a lot of further detail. The *most common* reasons are that the songs were deleted by the user who thought they had been copied into the iTunes Library when they hadn't; users monkeying around with the iTunes Library for "organizational" purposes and destroying the database structure; the computer deleting the songs because they are not part of the user's authorized iTunes library (ie they were brought in from someone else's iTunes library); and Home Sharing being turned off, where the songs in question actually belonged to another computer's library and were never really on the computer in question, just "shared" from a different one.

Assuming none of these things are the case here, you can probably put the songs back on your computer from your iPod using a third-party tool such as Senuti (iTunes backward, isn't that clever) or iExplorer (which I prefer). Both cost, but Senuti has a 1,000 song trial mode that is free so if we're talking fewer than 1,000 songs, that's probably a good bet.

Pod to Mac is a better tool IMO for complete recovery of a lost library -- it retrieves photos, e-books, voicemails and whatever else (ie everything) that was on your iPod rather than just songs, videos and playlists as Senuti does. Senuti is $19 and iExplorer is $35.
QUOTE Thanks

Post Reply New Thread Subscribe


« Need music help please | Nano 7th gen bluetooth headset, pairs fine then never finds the headset again »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

All times are GMT -4. The time now is 05:07 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?