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  1. #1

    Member Since
    Apr 18, 2012
    7th Gen ipod Nano battery issues
    My 10 year old has a 7th Gen ipod Nano that dies minutes after being disconnected from a charger. Is there a way to test the battery? I'm not sure she's turning it off properly when it's not in use (how DO you do that?), but I wouldn't think it would die so soon after being off a charger unless there is a problem with the battery. She got it for Christmas last year, so it should be under warranty. Anyone have success dealing with Apple's warranty dept? I've never contacted them directly about such issues. Had many Apple products over the years & never had a problem with any of them, but never really liked contacting them.

    Thanks for any help.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    It does sound like the battery in the Nano has either failed or has run out of steam. And yes, as long as it's under warranty Apple will replace the battery. If the Nano is not under warranty, Apple will charge $69 to replace it.

    (There is no way to test the battery that I know of.)

  3. #3

    Member Since
    Jan 22, 2013
    Chicago, IL
    MacBook Pro 15.4 - 4GB Memory - 500GB Hard Drive; iPod 2nd/Classic; iPad 2 WiFi; iPhone 5s
    The iPod 7th gen battery life is straight GARAGE and Apple should be ashamed. I teach Zumba and the 7th gen can't even make it through a 60 minute class. My iPod 2nd gen I can teach for days without charging. I returned the 7th gen and went with the iPod classic.

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