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iPod Hardware and Accessories All iPod hardware discussions.

iTunes quits when my iPod Nano 4th gen is connected


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theodejong

 
Member Since: Jan 18, 2013
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iTunes and my iPod (Nano 4th gen.) wont work together anymore since Snow Leopard is installed on my MacBook (OS X 10.6.8). The moment I plug in the iPod iTunes vanishes leaving an error message with a list of log messages. While the same iPod syncs perfectly well on my girlfriend's MacBook (OS X 10.4). Is this iPod abandoned by Apple ? Is there a way to still make them cooperate?
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chas_m

 
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Is your iTunes version up to date?
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theodejong

 
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iTunes 11
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chas_m

 
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Is the firmware on the iPod Nano up to date?
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theodejong

 
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I will get into that, but I believe it's one of the first things that I have done. After that I did a global reset.
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chas_m

 
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Mac Specs: 2012 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

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I can verify that a 3rd gen Nano is still supported under iTunes. Hopefully the firmware update will fix it right up. Cheers!
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