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  1. #1


    Member Since
    Jan 10, 2013
    Posts
    4
    iPod Classic has error (-42408)
    I have an iMac OS X version 10.6.8 and I lost 90% of my songs in iTunes and last time I synched my ipod classic, the songs were wiped there as well.

    So...I use the time machine and eventually got all the songs back, now trying to transfer (synch) my ipod but I get a message "Error iTunes (-42408).

    What does this mean and how do I fix it.

    Many thanks in advance for your help.

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,854
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    Is your version of iTunes up to date? If not, that's the first step.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  3. #3


    Member Since
    Jan 10, 2013
    Posts
    4
    Yes I just recently updated iTunes...10 I think it was.

    But when I connect my ipod, it no longer opens in iTunes, which means I cannot edit any of the stuff I have on it.

    Note: I am still getting this error message when I open iTunes (-42408).

    Cheers.

  4. #4


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    While your specific error message isn't here, maybe this will help: iTunes: Specific update-and-restore error messages and advanced troubleshooting

  5. #5


    Member Since
    Jan 10, 2013
    Posts
    4
    Thanks chas_m I have already been to that link and many others, still no joy.

    Still haven't been able to find my specific error number.

    Cheers.

  6. #6

    louishen's Avatar
    Member Since
    Oct 22, 2007
    Location
    London
    Posts
    8,968
    Specs:
    Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
    iTunes is missing something, best do a fresh install


    iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3
    Member of the Month September 2008 & August 2012 | Found advice useful? use the rep system

  7. #7


    Member Since
    Jan 10, 2013
    Posts
    4
    Many thanks louishen, I successfully downloaded from the link you provided (took 3 hours...slow connection) but unfortunately when I restarted my computer and opened iTunes, I got the same error message and it still will not recognise my ipod.

    The iTunes version now is 10.6.3

    Any other ideas would be most appreciative.

    Cheers.

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