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  1. #1


    Member Since
    Dec 26, 2011
    Posts
    13
    ipod classic not synching or recognised in itunes
    My ipod classic when connected to itunes is not recognised but iphone 4 - which is not connected - is shown as connected.
    I lent ipod to my grandson and he formatted it and added films and tv shows on his window computer - this has caused the problem. In info it shows total capacity of 119.83gb with 16.5mb used ( I suspect this is a sort of partition for the menu items - which are still showing ) the format is described as ExFat32 - which I understand can be used with macs - I have an imac 24 inch with Lion installed - and this also shows as working with ExFat32. I have used Express Lane and they have not been able to help - just advised me to buy a new ipod - or take it into an Apple store who may be able to get it to sync.
    Sorry for the long thread but would welcome any advice.

    Thanks

  2. #2

    rabbitjetta's Avatar
    Member Since
    Nov 08, 2010
    Location
    Indiana
    Posts
    967
    Specs:
    Main-11" Air, iPhone 6+, iPad Mini 3, Hi-Fi Extras- Too many to count
    You need to restore the ipod back into macintosh format.

  3. #3


    Member Since
    Dec 26, 2011
    Posts
    13
    Thanks for that but how would I restore to Macintosh format?

  4. #4

    rabbitjetta's Avatar
    Member Since
    Nov 08, 2010
    Location
    Indiana
    Posts
    967
    Specs:
    Main-11" Air, iPhone 6+, iPad Mini 3, Hi-Fi Extras- Too many to count
    All you have to do is press the restore button on a mac and it will restore it in a mac format for you.

  5. #5


    Member Since
    Dec 26, 2011
    Posts
    13
    Hi Rabbitjetta

    Itunes does not recognise my ipod in the devices panel - so i do not have access to the restore function - is there some other way to do this.

    Thanks for any further info.

  6. #6


    Member Since
    Dec 26, 2011
    Posts
    13
    I have now resolved the problem and ipod is working fine. Itunes kept showing my iphone in devices when I connected ipod. So I deleted backup for iphone - still showed iphone when I connected ipod. But this morning connected ipod and it was recognised in itunes and it allowed me to restore.
    Pity I could not have got this advice from Express Lane who suggested best option was to buy a new ipod.
    Thanks to rabbitjetta for replies.

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