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  1. #1

    MacMac1's Avatar
    Member Since
    Jul 05, 2011
    Location
    NY, New York
    Posts
    4
    Specs:
    MacBookPro, iPod Touch 4G, iPad
    Arrow My iPod 4G won't connect to the internet
    So i've had my iPod 4G for a while now and i have never experienced a problem like this before. I am trying to connect to a router with my iPod touch and i enter my passcode for my router etc., it says at the top left i have full 3 bars for connection and when i open Safari, it pops up and says safari could not be opened because there is no internet connection.

    So, in short it basically connects to the router but it isn't getting any internet connection. Can anyone here please help me solve this? Thanks a lot.

  2. #2

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,782
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Go to Settings > Wi-Fi > click the little blue arrow next to your Wi-Fi network. Are you getting an appropriate IP address?
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  3. #3

    MacMac1's Avatar
    Member Since
    Jul 05, 2011
    Location
    NY, New York
    Posts
    4
    Specs:
    MacBookPro, iPod Touch 4G, iPad
    Umm yes I am. It's slow to show up though but i still get it. I also get a "Subnet Mask" code? It's a little shorter than the IP address. I'm not sure what that is or what it means. Hope this helps.


    Btw, I'm new to this website so haha.

  4. #4

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,782
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    The subnet mask is normal and you should also have a value for the router and some DNS entries. If not, the iPod Touch is not getting the proper values from the router which would explain why it's not connecting to anything. Do you have values for those? What is the IP address that your iPod Touch has?
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  5. #5

    MacMac1's Avatar
    Member Since
    Jul 05, 2011
    Location
    NY, New York
    Posts
    4
    Specs:
    MacBookPro, iPod Touch 4G, iPad
    No, I dont have any values for these. The IP address that I have right now is 169.254.16.66
    Subnet Mask is 255.255.0.0

  6. #6

    EvenStranger's Avatar
    Member Since
    Dec 09, 2010
    Location
    Virginia
    Posts
    844
    Specs:
    Currently 13" Late 2010 MBA, 4GB/128GB; Early 2011 13" MBP, dual core i7 2.7ghz, 4gb ram, 500gb hd
    169.254.x.x is a self-assigned IP address, and means the Touch is not getting a valid IP address from the router's DHCP server.

    The first think I do in situations like this is disable encryption on the router temporarily and see if the iPod will connect successfully. If it does, then you know the wireless on the iPod is working properly, it can get a valid IP address and can connect to the internet. Then add encryption and test again. Ensure you're entering the password correctly. Passwords are case sensitive, so make sure you've got your proper capital and lowercase letters.

  7. #7

    MacMac1's Avatar
    Member Since
    Jul 05, 2011
    Location
    NY, New York
    Posts
    4
    Specs:
    MacBookPro, iPod Touch 4G, iPad
    My iPod can connect to another server or router but just not the one in my home. So I know it's not broken at least.

  8. #8


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    By any chance do you have your router at home set up to limit the number of IP addresses that can sign onto it? This is sometimes done by savvy users to cut down on the possibility of others guessing the password and leeching the "free" internet connection.

    You might try resetting your router to (temporarily!) have no password or security whatsoever, then see if the iPod can connect. If it can, this is good news, it means nothing is wrong with the iPod.

  9. #9


    Member Since
    Jul 18, 2011
    Posts
    2
    Unhappy
    hi im having the same problem and its the first time this has happened and i dont know what to do, plzz help!!!

  10. #10


    Member Since
    Jul 18, 2011
    Posts
    2
    Talking
    yaayyy i fixed it, i just reseted my router and it worked

  11. #11

    Postoak's Avatar
    Member Since
    Apr 08, 2007
    Location
    Haskell County, SE Oklahoma
    Posts
    82
    Specs:
    iMac 21.5", EL, 3.33GHZ Intel, 8GB Ram, 1T HD, / MBP 15.4 Retina, EL, 2.5GHZ, 16GB Ram, 256GB SSD
    If it worked before, resetting the router should do the trick. My ISP requires my Airport Extreme to have a manual IP address for some reason. Am considering getting an iPod touch soon hope this won't be an issue connecting to WiFi for me.
    Post

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