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  1. #1

    Mercedes1787's Avatar
    Member Since
    Jul 16, 2009
    Location
    Melbourne/Victoria/Austalia
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    171
    Exclamation iTunes not Syncing disabled iPod
    My iPod is disabled and it says "Connect to iTunes" So I updated iTunes and my dads MBP reads the ipod but it says this.

    "iTunes could not connect to he ipod "Roland Phillip's iPod" because it is locked with a passcode. You must enter your pascode on the iPod before it can be used with iTunes.

    Now I'm stuck here, my ipod is disabled and when its connected to this MBP it won't sync because its locked and I can't unlock it because its disabled. So, am I being dense and missing something right on the screen, or is it something a little more then that.
    24'' Intel iMac, 3.06 GHZ dual core processor, 4 GB ram @ 800mhz, Nvidia 8800 GT graphics card with 512MB of GDDR3 memory, 500 GB Serial ATA hard drive, 6 MB shared L2 cache.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    49,085
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    What kind of iPod? Classic, iTouch, Mini, Nano, Shuffle, ?

    One way to reset a passcode is to pull the battery, which may or may not be possible depending on the model. It's easy on a Mini or Classic, difficult to almost impossible with others.

    Regards.

    Moved to appropriate forum.

  3. #3

    Mercedes1787's Avatar
    Member Since
    Jul 16, 2009
    Location
    Melbourne/Victoria/Austalia
    Posts
    171
    Its a 3rd gen 32 gb iPod touch. Sorry about posting on the wrong section.
    24'' Intel iMac, 3.06 GHZ dual core processor, 4 GB ram @ 800mhz, Nvidia 8800 GT graphics card with 512MB of GDDR3 memory, 500 GB Serial ATA hard drive, 6 MB shared L2 cache.

  4. #4

    Mercedes1787's Avatar
    Member Since
    Jul 16, 2009
    Location
    Melbourne/Victoria/Austalia
    Posts
    171
    *bump*

  5. #5

    Mercedes1787's Avatar
    Member Since
    Jul 16, 2009
    Location
    Melbourne/Victoria/Austalia
    Posts
    171
    I figured it out, I put my iPod in recovery mode then restored it and updated it and uploaded my ipod backup onto it.
    24'' Intel iMac, 3.06 GHZ dual core processor, 4 GB ram @ 800mhz, Nvidia 8800 GT graphics card with 512MB of GDDR3 memory, 500 GB Serial ATA hard drive, 6 MB shared L2 cache.

  6. #6


    Member Since
    Sep 16, 2010
    Posts
    1
    oh``i suffer from it when i bought my new ipod nano..i saw a column iPod Transfer Software Reviews...it seems says about the ipod to PC``i googled "ipod transfer wiki" found them..

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