07-12-2010, 11:16 PM

I'm having a major problem with my iPod touch 2nd generation on my Laptop that is running Windows 7.

It started this morning, I tried to sync my iPod with iTunes. My computer would recognize my iPod... I tried different cables, tried turning on and off the computer, and tried turning on and off the iPod. I don't know what I did, but I finally got it to connect to my computer and show up in iTunes. Once I got that, I clicked the "Sync" button, and it started to Sync. It got to "Verifying "iPod Touch"", and iTunes froze. Finally had to shut down the computer to get it to go away.

Now that I am at home from work, I can't get it to work at all. My laptop computer doesn't even recognize the iPod at all, with different cables and everything.. My laptop doesn't even make the normal noise that it usually does when a USB item is plugged in. However, all other USB components work fine (i.e. mouse, printer, scanner, etc., even when switched around to different USB ports).

But, I connect to my Desktop computer that is running Windows XP, and everything works fine. iTunes recognizes the iPod, so does my computer, and the iPod starts charging just fine. However, none of my music is on this computer so I can't sync it.

Fearing that it was my iPod that might be messed up, I went into the settings and selected "Erase iPod and all Software"... now the iPod is just sitting at a screen that wants it to connect to iTunes (showing the iTunes logo with the USB cord). My laptop still won't recognize the iPod to restore it.

I've tried reinsalling iTunes, and all Apple software on my computer that Apple's online tutorials say to do, but nothing has worked.

07-16-2010, 12:45 PM

Hmmmmmm i THINK you could try going onto your xp desktop and re sync up the ipod touch but i think this would mean losing all your songs which would be a real pain. So i dont know if you dont want to do that then a trip to the apple store wouldnt hurt.