Ipod Classic doesn't charge

hellcook · hellcook #1 (**permalink**)

05-15-2010, 09:31 AM

Hi everybody!
First of all, I talked with a guy from the Austrian/German support today but their servers are down... so he can't give me the information I need.

The Problem: I can't charge my Ipod classic 120gb either via PC or wall device. The cable should be ok cause I tried with an other Ipod and works fine. When I plug the cable into the Ipod, it recognizes a cable (Connect to power image) but won't charge so I don't know what's wrong.

Please help!!

louishen · louishen #2 (**permalink**)

05-15-2010, 09:57 AM

How old is that iPod, it could be just a tired battery

hellcook · hellcook #3 (**permalink**)

05-15-2010, 11:12 AM

it's 14 months old. it's the latest generation of the classic series. I think it can't be the batterie

louishen · louishen #4 (**permalink**)

05-15-2010, 12:24 PM

You could try resetting the ipod with iTunes

chscag · chscag #5 (**permalink**)

05-15-2010, 01:35 PM

Quote:

Originally Posted by hellcook

it's 14 months old. it's the latest generation of the classic series. I think it can't be the batterie

It could very well be a dead battery. Just because it's 14 months old doesn't mean that it should be well and good. I've had batteries fail sooner than that.

You can try a reset from iTunes as was suggested but I suspect you're looking at replacing the battery. If it's not the battery, then it could be the charging circuit that has gone bad. I've never swapped out a battery in a classic so I can't tell you if it's an easy job or not. You can go to the ifixit web site and look up the step by step instructions.

Regards.

hellcook · hellcook #6 (**permalink**)

05-15-2010, 02:07 PM

Quote:

You could try resetting the ipod with iTunes

my PC doesn't recognize the Ipod when plugged in so I can't reset it with Itunes.

will check the iFixit website, thx for the hint!

hellcook · hellcook #7 (**permalink**)

05-15-2010, 02:25 PM

hmm maybe it could be moisture, because some parts in the dock connector are green. Does anybody know how to get this off?

chscag · chscag #8 (**permalink**)

05-15-2010, 05:36 PM

The "green" you're seeing is corrosion from moisture or humidity. Since the dock connector is small and delicate you have to be real careful about cleaning it. It actually might be best to buy a new dock.

Anyway, try seating and reseating the iPod until you can see some shine on the connectors. I've done that before with some success. Otherwise if you have a very small jeweler's burnishing kit, that will work to clean the connectors.

Regards.

hellcook · hellcook #9 (**permalink**)

05-16-2010, 03:54 PM

yes it's definitely the cause of the corrusion. What do you mean with seating and reseating?

chscag · chscag #10 (**permalink**)

05-16-2010, 07:36 PM

Connecting, removing, connecting, removing...... The friction might remove some of the corrosion or enough of it so that it'll make contact again and charge. Give it a try.

Regards.

louishen #2 (permalink)
Member Since: Oct 22, 2007 Location: London Posts: 8,652 Mac Specs: Mac Mini Core i7 2012 \| White 2009 MacBook 2 Ghz \| 733 Mhz G4 Quicksilver	05-15-2010, 09:57 AM How old is that iPod, it could be just a tired battery Member of the Month September 2008 & August 2012 \| Found advice useful? – use the rep system
	QUOTE Thanks

louishen #4 (permalink)
Member Since: Oct 22, 2007 Location: London Posts: 8,652 Mac Specs: Mac Mini Core i7 2012 \| White 2009 MacBook 2 Ghz \| 733 Mhz G4 Quicksilver	05-15-2010, 12:24 PM You could try resetting the ipod with iTunes Member of the Month September 2008 & August 2012 \| Found advice useful? – use the rep system
	QUOTE Thanks

Ipod Classic doesn't charge

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hellcook #1 (permalink)
Member Since: May 15, 2010 Posts: 5	05-15-2010, 09:31 AM Hi everybody! First of all, I talked with a guy from the Austrian/German support today but their servers are down... so he can't give me the information I need. The Problem: I can't charge my Ipod classic 120gb either via PC or wall device. The cable should be ok cause I tried with an other Ipod and works fine. When I plug the cable into the Ipod, it recognizes a cable (Connect to power image) but won't charge so I don't know what's wrong. Please help!!
	QUOTE Thanks

hellcook #7 (permalink)
Member Since: May 15, 2010 Posts: 5	05-15-2010, 02:25 PM hmm maybe it could be moisture, because some parts in the dock connector are green. Does anybody know how to get this off?
	QUOTE Thanks

chscag #8 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 31,973 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	05-15-2010, 05:36 PM The "green" you're seeing is corrosion from moisture or humidity. Since the dock connector is small and delicate you have to be real careful about cleaning it. It actually might be best to buy a new dock. Anyway, try seating and reseating the iPod until you can see some shine on the connectors. I've done that before with some success. Otherwise if you have a very small jeweler's burnishing kit, that will work to clean the connectors. Regards.
	QUOTE Thanks

hellcook #9 (permalink)
Member Since: May 15, 2010 Posts: 5	05-16-2010, 03:54 PM yes it's definitely the cause of the corrusion. What do you mean with seating and reseating?
	QUOTE Thanks

chscag #10 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 31,973 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	05-16-2010, 07:36 PM Connecting, removing, connecting, removing...... The friction might remove some of the corrosion or enough of it so that it'll make contact again and charge. Give it a try. Regards.
	QUOTE Thanks

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