iPod Touch isn't recognized by computer

ajagor92 · ajagor92 #1 (**permalink**)

12-31-2009, 04:28 PM

Hello all.

I have an iPod Touch (16gb). A few weeks ago, the HD on my Macbook Pro crashed. It had Mac OSX Snow Leopard, but when they returned it to me I noticed it does not have Snow Leopard anymore.

Now when I plug my iPod into my computer, it is not recognized by itunes, nor does it show the charging screen. What can I do?

lifeisabeach · lifeisabeach #2 (**permalink**)

12-31-2009, 06:12 PM

I'm wondering if they damaged the USB port while servicing the Macbook (I assume they replaced the hard drive?). Do you have anything else at all that you can test in the USB port to see if it is working?

ajagor92 · ajagor92 #3 (**permalink**)

12-31-2009, 10:21 PM

Yes the USB slots work as my other iPod and Camera work there.

lifeisabeach · lifeisabeach #4 (**permalink**)

01-01-2010, 06:19 PM

Quote:

Originally Posted by ajagor92

Yes the USB slots work as my other iPod and Camera work there.

Alrighty. How about the cable you are using? Will the iPod Touch charge if you use the cable with the electrical outlet adapter?

cowwart · cowwart #5 (**permalink**)

01-01-2010, 06:39 PM

In addition, try updating iTunes if you don't have the most current version.

AaronGatesCarlt · AaronGatesCarlt #6 (**permalink**)

01-05-2010, 11:47 AM

make sure that the USB is plugged into the back of the computer.

ajagor92 · ajagor92 #7 (**permalink**)

01-14-2010, 08:40 PM

I have the current version of everything. Other ipod works with cord so that's not the issue either.

lifeisabeach · lifeisabeach #8 (**permalink**)

01-15-2010, 12:04 AM

Quote:

Originally Posted by ajagor92

I have the current version of everything. Other ipod works with cord so that's not the issue either.

Try creating a new user and log into that user. See if the iPod is recognized by iTunes that way. If it is not, I fear your iPod may be busted.

lifeisabeach #2 (permalink)
Member Since: Sep 30, 2007 Location: Wilmington, NC Posts: 5,787 Mac Specs: iMac i3 (mid-2010) + OS 10.8; TV 2; iPhone 4S; iPad 1	12-31-2009, 06:12 PM I'm wondering if they damaged the USB port while servicing the Macbook (I assume they replaced the hard drive?). Do you have anything else at all that you can test in the USB port to see if it is working? Standing request for all troubleshooting: Please provide your Mac model/year and OS version. Also advise us if you have used or installed any antivirus, security, or "cleaning" software on your Mac. If you have installed MacKeeper in particular, you are hereby advised to uninstall it. --------- If all else fails to fix your problem, read this tip.
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iPod Touch isn't recognized by computer

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ajagor92 #1 (permalink)
Member Since: Dec 31, 2009 Posts: 3	12-31-2009, 04:28 PM Hello all. I have an iPod Touch (16gb). A few weeks ago, the HD on my Macbook Pro crashed. It had Mac OSX Snow Leopard, but when they returned it to me I noticed it does not have Snow Leopard anymore. Now when I plug my iPod into my computer, it is not recognized by itunes, nor does it show the charging screen. What can I do?
	QUOTE Thanks

cowwart #5 (permalink)
Member Since: Jan 01, 2010 Posts: 29	01-01-2010, 06:39 PM In addition, try updating iTunes if you don't have the most current version.
	QUOTE Thanks

AaronGatesCarlt #6 (permalink)
Member Since: Dec 03, 2009 Posts: 17	01-05-2010, 11:47 AM make sure that the USB is plugged into the back of the computer.
	QUOTE Thanks

ajagor92 #7 (permalink)
Member Since: Dec 31, 2009 Posts: 3	01-14-2010, 08:40 PM I have the current version of everything. Other ipod works with cord so that's not the issue either.
	QUOTE Thanks

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