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  1. #1


    Member Since
    Dec 31, 2009
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    iPod Touch isn't recognized by computer
    Hello all.

    I have an iPod Touch (16gb). A few weeks ago, the HD on my Macbook Pro crashed. It had Mac OSX Snow Leopard, but when they returned it to me I noticed it does not have Snow Leopard anymore.

    Now when I plug my iPod into my computer, it is not recognized by itunes, nor does it show the charging screen. What can I do?

  2. #2

    Lifeisabeach's Avatar
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    I'm wondering if they damaged the USB port while servicing the Macbook (I assume they replaced the hard drive?). Do you have anything else at all that you can test in the USB port to see if it is working?

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
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    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  3. #3


    Member Since
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    Yes the USB slots work as my other iPod and Camera work there.

  4. #4

    Lifeisabeach's Avatar
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    Quote Originally Posted by ajagor92 View Post
    Yes the USB slots work as my other iPod and Camera work there.
    Alrighty. How about the cable you are using? Will the iPod Touch charge if you use the cable with the electrical outlet adapter?

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
    ------
    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  5. #5


    Member Since
    Jan 01, 2010
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    In addition, try updating iTunes if you don't have the most current version.

  6. #6


    Member Since
    Dec 03, 2009
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    17
    make sure that the USB is plugged into the back of the computer.

  7. #7


    Member Since
    Dec 31, 2009
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    I have the current version of everything. Other ipod works with cord so that's not the issue either.

  8. #8

    Lifeisabeach's Avatar
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    Quote Originally Posted by ajagor92 View Post
    I have the current version of everything. Other ipod works with cord so that's not the issue either.
    Try creating a new user and log into that user. See if the iPod is recognized by iTunes that way. If it is not, I fear your iPod may be busted.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
    ------
    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

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