iPod Nano suddenly dead

**kschurch** · 03-01-2009, 01:28 PM

I have a relatively new iPod nano. (about 4 months) I synced it last night and then unplugged it from my laptop. Today the unit is completely dead. Even when you plug it into power there is no response. Just dead.

Any ideas? Or is this one I'll have to return?

Thanks in advance.

**deer dance** · 03-01-2009, 01:45 PM

You can get it to turn on <period>?

If no, then try hooking it up to you computer and see if it works

If yes, then it seems as though you've got a faulty battery.
Return.

**vansmith** · 03-01-2009, 02:03 PM

This may be a stupid question but did you switch the hold switch?

**kschurch** · 03-01-2009, 02:15 PM

Thanks Guys,

Yes I checked to make sure the lock was off. (easy to forget)

And.. no, there is no power when plugged into the dock or my laptop. I can't get any kind of response out it. I'll return it, but thought i might be missing something.

**deer dance** · 03-01-2009, 02:31 PM

Wait a day or two and check back here

Someone around here might stroll by with an answer.

**cwa107** · 03-01-2009, 03:02 PM

Originally Posted by kschurch

Thanks Guys,

Yes I checked to make sure the lock was off. (easy to forget)

And.. no, there is no power when plugged into the dock or my laptop. I can't get any kind of response out it. I'll return it, but thought i might be missing something.

Try the iPod Troubleshooter here:

Apple - Support - iPod - iPod nano (3rd generation) Troubleshooting

**deer dance** · 03-01-2009, 03:11 PM

I believe he has a forth generation iPod

about four months ago

That's November/December
The latest genertion arrived in August.

**kschurch** · 03-01-2009, 03:15 PM

Originally Posted by deer dance

I believe he has a forth generation iPod

That's November/December
The latest genertion arrived in August.

Yes. It is a fourth generation.

**cwa107** · 03-01-2009, 03:19 PM

Originally Posted by deer dance

I believe he has a forth generation iPod

That's November/December
The latest genertion arrived in August.

Yes, but if you actually click the link, it will take you to the 4th generation page. The link is simply named wrong.

**kschurch** · 03-01-2009, 03:23 PM

Originally Posted by cwa107

Yes, but if you actually click the link, it will take you to the 4th generation page. The link is simply named wrong.

I went to the apple site and went into troubleshooting. I followed the reset directions and it brought it back up. So...problem solved, it looks like.

This is the third ipod I've had and I've never experienced that issue before.

Thanks for the help everyone!

**cwa107** · 03-01-2009, 03:25 PM

Originally Posted by kschurch

I went to the apple site and went into troubleshooting. I followed the reset directions and it brought it back up. So...problem solved, it looks like.

This is the third ipod I've had and I've never experienced that issue before.

Thanks for the help everyone!

Glad to hear it. I've had this happen from time to time, particularly with a new iPod. If it keeps happening, try to do a full restore.

**Nath316** · 03-04-2009, 04:19 PM

was about to suggest the hold clicker and menu reset function but looks like you have already done it

handy thing to know

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