[trapeze]

Well this is interesting...

I was reading on a related thread and there was a link to another forum where someone suggested whacking the iPod once or twice to "restore" it. I thought that since it was, for all intents and purposes, dead, there wasn't anything I could do to hurt it worse. Besides, it is under warranty.

So I did it. I whacked it against my open hand several times. At first I could faintly see part of the screen. After a few more whacks it came back completely.

I guess I will still call Apple in the morning and ask them about it. But for now I am glad I got it back.

I am wondering if maybe this problem has something to do with the accelerometer.

I will return to this thread after I talk to Apple and report on what they say about it.

[trapeze]

This morning the screen went white two more times. Each time a small whack to my hand would bring it back.

I called Apple support and they ran me through the same troubleshooting steps from the website that I had already performed. It only took a few minutes and I was patient about it.

The support technician then said that she was going to recommend replacement and that they would be sending me a box to return it in. There is not Apple store within a 4 or 5 hour drive of where I live so a mail-in is pretty much the only option for me.

When I asked the tech said that the white screen issue is very uncommon.

So that's where it's at.

[steph_]

hi everyone i have a 8gb 2nd gen ipod touch and it froze on the white screen last night while i was on the net. my ipod usually freezes while browsing the internet but its just like lag and it would be okay after a few minutes. so wen i had the white screen i didnt no wat it was so i started looking through the net to see if anyone had the same problem.

i tried letting the battery die like other articles told me and left it for approx 8 hrs. i think the battery would of died if it wasnt frozen? but anyways i tried restarting it and it wasnt the white screen anymore. now i gotta charge it but im not sure if its fixed..so maybe restarting might help >_^

[amikea]

To fix the iPod Touch white screen of death, press in the sleep/wake button on the top left of the device, and the big circular home button on the front face on the bottom. Do this for roughly 10 or more seconds and the device should shut down/off. Give if a moment and then restart the device.

[Kirsty&HeriPod]

Originally Posted by amikea

To fix the iPod Touch white screen of death, press in the sleep/wake button on the top left of the device, and the big circular home button on the front face on the bottom. Do this for roughly 10 or more seconds and the device should shut down/off. Give if a moment and then restart the device.

I just want to say thank you, i didn't want to restore my iPod or any of that so your tip both saved my iPod (though i could take it to an apple store later today) and saved me a of a lot of time and fuss so ... Thanks !