New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
iPod Hardware and Accessories All iPod hardware discussions.

iPod Touch - Question about purchasing an iPod Touch


Post Reply New Thread Subscribe

 
Thread Tools
trapeze

 
Member Since: Dec 08, 2008
Posts: 21
trapeze is on a distinguished road

trapeze is offline
First post to the forum...recently switched over from pc based laptop.

I purchased a MacBook a couple of weeks ago and I thought that I might compliment it with an iPod Touch.

I have been flipping through a few Mac related magazines and I am wondering about the companies that advertise hardware.

Question:

Are there any of these resellers that are not authorized Apple resellers?

I don't want to buy something and find out later that it isn't supported because it wasn't purchased from an authorized reseller. Am I correct in being concerned about this or not?

If so, how do I determine if a given reseller is legit?

Can I mention reseller names on the forum?

Thank you.
QUOTE Thanks
Forum Shark

 
Forum Shark's Avatar
 
Member Since: Mar 19, 2008
Location: Brantford, ON
Posts: 248
Forum Shark is an unknown at this point
Mac Specs: Base Model MacBook (White from early 2008)

Forum Shark is offline
You should be able to give out the reseller's names. Also, usually in a flier or something, at the bottom it will have an Apple logo saying "Apple authorized reseller". If you go to the store itself, just ask. Also, I think any store that sells anything Apple is an "Authorized reseller".

Hope that helps.

Please follow me to Twitter! http://twitter.com/ForumShark
QUOTE Thanks
trapeze

 
Member Since: Dec 08, 2008
Posts: 21
trapeze is on a distinguished road

trapeze is offline
Ok, thanks.

The one ad in particular that caused me to ask the question is called SIG Electronics which looks like it operates out of Canada.

Does anyone have any experience with them?
QUOTE Thanks
trapeze

 
Member Since: Dec 08, 2008
Posts: 21
trapeze is on a distinguished road

trapeze is offline
So I called the company and the phone was answered by a female with a very pronounced Asian accent. I could hear water running and the sound of dishes in a sink. In addition to the accent her English was, shall we say, incomplete. I said that I would like to ask some questions about their Apple products. She said that the person that I needed to talk to was on the phone with someone else so I decided to let it go at that.

I would have saved about $50 by going with them rather than dealing with, say, MacMall and decided that it just wasn't worth it. In fact, the difference is closer to $40 after a rebate on UPS Ground shipping.

Interesting, though. A fancy full page ad in a serious publication was apparently for an outfit that couldn't even offer basic phone support. Not very confidence inspiring.

Their software prices (and almost all prices) are very tempting so perhaps I will take a chance on them when the money involved (and the potential CS followup) isn't as important.

I would still be interested in anyone else's experience with this reseller. And it would be nice to know what good experience anyone has had with any other reseller.

I am only a few weeks into the Apple environment and discovering who (other than Apple, itself) is reputable and a pleasant CS experience would be very helpful...this is sort of like moving to a new town and trying to find an honest and competent auto mechanic.

(This was, BTW, for the 32gb Touch)
QUOTE Thanks

Post Reply New Thread Subscribe


« Been going Apple crazy .... Picked up a 32gb Touch tonight | I60 gig: Dial keeps stalling!!! »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

All times are GMT -4. The time now is 06:07 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?