Results 1 to 8 of 8

Thread: Returns...?

  1. #1


    Member Since
    Apr 26, 2008
    Posts
    108
    Returns...?
    Hi

    I live in Peru, I looked into Apple's website for an authorized repair center and found like 8. Went to one of them, they kept my iPod Touch (1st gen) for 48 hours, then I get a call saying that my iPod is on it's way to the USA and that I will get a new Touch in 15 days since I am still on the warranty frame.

    Question is, will I get a 1st gen Touch or a 2nd gen Touch? I mean, I think the 1st gens have been out of the market for a while now, so I wanted to know if any of you guys had a similar situation recently.

    Oh and my iPod was not charging or syncing, it's like the connection slot or whatever got broken.

    Cool, I never thought this warranty thing actually worked...

  2. #2

    Eric559's Avatar
    Member Since
    Jul 18, 2007
    Location
    Central California
    Posts
    3,185
    Specs:
    2.16GHz C2D MacBook w/ 2GB RAM & 120GB HD. HTC Droid Incredible.
    You will most likely get a 1st gen iPod Touch.

  3. #3


    Member Since
    Jun 27, 2008
    Location
    NorCal
    Posts
    74
    Specs:
    2.4GHz MacBook
    my ipod touch broke a few days ago took it to the apple store they replaced it with the 1st generation

    1st generations are out of the market but i'm pretty sure they had a decent number of left overs that didn't sell and they'll probably use them for replacements.

  4. #4


    Member Since
    Apr 26, 2008
    Posts
    108
    Did it came in a new box and all? Here they told me that the iPod come in some sort of a "bag" and it's just the iPod with the plastic cover on the screen. Is this normal?

  5. #5

    CrimsonRequiem's Avatar
    Member Since
    Jul 24, 2008
    Posts
    6,004
    Specs:
    MBP 2.3 Ghz 4GB RAM 860 GB SSD, iMac 3.4 GHz Intel Core i7 32GB RAM, Fusion Drive 1TB
    Quote Originally Posted by LEOVAN83 View Post
    Did it came in a new box and all? Here they told me that the iPod come in some sort of a "bag" and it's just the iPod with the plastic cover on the screen. Is this normal?
    Never heard of an iTouch coming in a bag...but when I got mine it was in a nice black box, and had a clear piece of film over the screen.

  6. #6


    Member Since
    Apr 26, 2008
    Posts
    108
    Was it the original black box in which new Touches came? With the John Lennon picture and stuff, or was it just a black box?

    Tha people at the repair center told me that THEY received the iPod in a sort of sealed bag/envelope with the new iPod and then just give it to me.

    What I wanna know is, what happens with the warrany and the serial number and stuff? Like, what happens if it brokes down again, I'm still on warranty and I need another replacement... does this operations get registered or something by Apple?

  7. #7

    CrimsonRequiem's Avatar
    Member Since
    Jul 24, 2008
    Posts
    6,004
    Specs:
    MBP 2.3 Ghz 4GB RAM 860 GB SSD, iMac 3.4 GHz Intel Core i7 32GB RAM, Fusion Drive 1TB
    Quote Originally Posted by LEOVAN83 View Post
    Was it the original black box in which new Touches came? With the John Lennon picture and stuff, or was it just a black box?

    Tha people at the repair center told me that THEY received the iPod in a sort of sealed bag/envelope with the new iPod and then just give it to me.

    What I wanna know is, what happens with the warrany and the serial number and stuff? Like, what happens if it brokes down again, I'm still on warranty and I need another replacement... does this operations get registered or something by Apple?
    Yeah mine was in the original box. I'm not sure what's going on with the envelope thing.

    I would go back and ask them about that. Does it even have a UPC code thing and can it be registered?

  8. #8


    Member Since
    Jun 27, 2008
    Location
    NorCal
    Posts
    74
    Specs:
    2.4GHz MacBook
    did they give you a new serial sticker? the new serial number (serial # is also on back of the ipod touch) is registered with apple and if something happens to go wrong with your product it's still under warranty from the day you got your original product.

    you can also check your warranty status on apple.com

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Returns Question
    By nremondelli in forum Switcher Hangout
    Replies: 3
    Last Post: 01-17-2008, 09:53 PM
  2. And again he returns...
    By Brendan in forum Schweb's Lounge
    Replies: 8
    Last Post: 10-29-2007, 07:39 PM
  3. UK Touches - Returns
    By nl74 in forum iPod Hardware and Accessories
    Replies: 2
    Last Post: 09-21-2007, 11:37 AM
  4. iPhone Returns and why?
    By vlj9r in forum iPhone Hardware and Accessories
    Replies: 7
    Last Post: 07-23-2007, 05:58 PM
  5. PeeWee Returns
    By XMARLTONX in forum Schweb's Lounge
    Replies: 4
    Last Post: 06-19-2007, 04:08 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •