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iPod Hardware and Accessories All iPod hardware discussions.

iPod - Nano Cable - won't plug in


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KiwiJenn

 
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Member Since: Nov 18, 2007
Location: Auckland, NEW ZEALAND
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Mac Specs: iMac = 20-inch, 2.4GHz Intel Core 2 Duo, 2GB RAM, 320GB HD, Leopard. iPod Nano = 4GB, Silver

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I recieved my new iPod Nano this morning. For some silly reason I'm having trouble plugging in the USB cable into the Nano.

The USB end is plugged into my iMac and the other end which has a wider plug, won't plug into the nano. This plug seems to have something at each end of the plug, looks like it slides. See in the below picture, the cable only has 1 tiny thing as the right side of the plug, mine has this on both sides. I don't want to forse the plug in as it should just plug in simply.


I've rang ****Smith who just told me its simple, plug it in..they were useless.

I rang Apple who didn't tell me much except to take it back to ****Smith and get them to show me.

I won this Nano too

Any advice? as I'm frustrated now

thanks
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Eric559

 
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Member Since: Jul 18, 2007
Location: Central California
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Are their small buttons on the side of the plug? Push those in to see if it goes.

Some force should need to be applied anyways though...
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KiwiJenn

 
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Member Since: Nov 18, 2007
Location: Auckland, NEW ZEALAND
Posts: 289
KiwiJenn will become famous soon enough
Mac Specs: iMac = 20-inch, 2.4GHz Intel Core 2 Duo, 2GB RAM, 320GB HD, Leopard. iPod Nano = 4GB, Silver

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I had another go after reading your reply and managed to get the plug in, it did need more force than I expected. Thank you
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