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  1. #1

    Member Since
    Nov 08, 2013
    Wifi problem with iPhone and iPad
    My iPad and iPhone refuse to connect to the internet unless my laptop is not only connected to the internet and within proximity, but has a web page open. What do I do?

  2. #2

    RadDave's Avatar
    Member Since
    Jan 20, 2012
    North Carolina
    MBP 13" (2013); 2.6 GHz i5; 8 GB RAM; SSD 256 GB; OS 10.10.5
    Hello & welcome to the forum! Boy, that description does sound weird & confusing, but you'll need to provide some further information: 1) Is this your 'home' network? 2) If so, what is your setup, i.e. cable or DSL modem + router? 3) What laptop are you using (need specs including OS)? 4) How is the laptop getting the internet, i.e. cabled to router or Wi-Fi? and 5) Does the iPad and/or iPhone connect to the internet using other networks? Please provide this information which will aid in giving you more directed advice - Dave

  3. #3

    Member Since
    Nov 08, 2013
    This computer is the only computer I use, so no network, I use a wireless router to connect my devices, and as for the apple products connecting to other internet, yes they do. My computer is a simple 2012 windows 8 laptop with an AMD E-300 APU with Raedon(tm) HD Graphics 1.30 GHz processor, and a 64-bit Operating System, x64-based processor

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    I'm going to take a stab here.... Is your Windows 8 notebook computer setup to provide internet sharing? Or setup as a "hot spot"? Because it sounds like your Win machine is providing the WiFi signal to your iPad and iPhone. Another question would be is your WiFi setup at home encrypted - WPA, WPA2?

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