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  1. #1

    Member Since
    Oct 15, 2013
    iTunes not working on iphone 4S running iOS7.0.2
    Anyone with the same problem / solution? Appreciate any suggestions to fix.

  2. #2

    MacShane's Avatar
    Member Since
    Jun 01, 2010
    Early 2015 13"MBA 2.2GHz i7, 8GB RAM, OS X 10.11.1
    Need a little more info than just "not working". Can't sync? iPhone doesn't show up in iTunes? Music app not responding or showing in your phone at all? Are you running a wireless or wired connection between phone and Mac?, etc? Need a few more details before we can help you troubleshoot the problem...

  3. #3

    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Winchester, VA
    2011 MBP, 2008 iMac, iPhone 6, iPad mini, 13" MBP, AppleTV and MacMini
    What does "not working" mean? Any error messages? What happens when you start it? It's hard to diagnose "not working."

  4. #4

    Member Since
    Oct 15, 2013
    Thanks guys, when i launch the iTunes Store app on my phone the menu options show below, but i get a blank white screen. The page doesn't load.

    I tried restarting my phone, still doesn't load.

    i'm on wireless

  5. #5

    Member Since
    Oct 15, 2013
    Phone does synch with iTunes on my laptop, that works. Just the iTunes app won't launch on my phone. I tried both ways plugged in to my laptop and on wireless.

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