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  1. #1


    Member Since
    Nov 03, 2009
    Posts
    67
    iPhone 5 camera not focussing
    I've had my I phone 5 since October and been really happy with it. I dropped it a few months ago and the bottom part, just below the home button cracked. This didn't effect the performance of the phone so was going to repair at a later date. I went away last weekend and was taking pics and videos fine then suddenly the camera wouldn't focus on anything but really close objects ie max 20cms away. It works fine when the camera is flipped round.

    Because the screen is cracked at the bottom, is it still under warranty? Will they turn around and say that is the reason it's stopped focussing?

    Thanks in advance people

  2. #2

    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
    Location
    The Republic of Neptune
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    7,721
    Quote Originally Posted by Vinniecole View Post
    Because the screen is cracked at the bottom, is it still under warranty? Will they turn around and say that is the reason it's stopped focussing?
    *shrug* We don't know. Apple is the only one who can give a definitive answer on that.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
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    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  3. #3

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    47,989
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Because the screen is cracked at the bottom, is it still under warranty? Will they turn around and say that is the reason it's stopped focussing?
    As you are aware, accidental damage is not covered unless you purchased the extra coverage from Apple when you purchased your iPhone new. Only Apple can determine if they'll repair it for free, but based on past experience, they may charge you and replace your phone with a refurbished one.

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