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  1. #1

    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
    Melbourne, Australia and Ubud, Bali, Indonesia
    MacBook Pro OS 10.10.2, iPhone 5s iOS 8.2, 4th Gen iPod touch iOS 5, Apple TV 2, iPod Classic 80Gb
    Second hand iPhone
    I have a friend who was given a iPhone 4. He has never owned one before. The phone is unlocked previously Optus. He has a post paid Telstra account and a mobile he now owns (paid off on 2 year plan). He would like to use the iPhone with his existing Telstra number and plan. He does not have iTunes on his PC and is still running windows XP.
    What does he need to do?

    I suggested first download iTunes for 32 bit XP. Set up an iTunes account.
    Go to Telstra and get a replacement micro sim. Follow their instructions to set up then plug in to iTunes on his computer and restore as a new phone.
    Is this correct? Does he need to erase it first?

  2. #2

    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Victoria, BC
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    I'm not at all familiar with Australian telcos, but like all other carriers they SHOULD be able to port the number over to the new device with no trouble at all on request.

    Your suggestion for him to use 32-bit iTunes for XP was a good one. iTunes will handle the erasing if any needs to be done.

    Also tell him to check out Apple's website for help in figuring out the iPhone (which is pretty intuitive but he may need to "unlearn" a few things): Apple (Canada) - iPhone 4S - Learn helpful iPhone tips and tricks.

    (some features, like Siri, are exclusive to the iPhone 4S and/or iPhone 5. Just ignore those)

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