Results 1 to 7 of 7
  1. #1


    Member Since
    Sep 06, 2008
    Posts
    783
    Specs:
    13" MBP - 2.7 Ghz, Intel Core i7, 8GB RAM.
    Wi-Fi Problems: Restore?
    I have a two-year old iPhone 4 that has recently been having problems staying connected to my home Wi-Fi. The problem worsens when I'm driving and I want to stream music from Soundcloud -- the Wi-Fi/3G icon turns to a circle and rarely loads a full song (I am driving in L.A. where there is no shortage of Verizon smartphone towers).

    I have restored the network settings, but it didn't fix it. My girlfriend's phone had the same issues and Apple replaced hers citing a firmware issue.

    I have an appointment tomorrow at the Genius Bar where they advised me they'll likely restore the entire phone to try and fix the problem.

    So my questions are a.) what do you think is the problem? and b.) how do I do a full backup of my phone? I want to back it up to the point that I can get it looking (apps, notes, settings, etc.) exactly as it currently is now. Thanks.

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,868
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    You simply backup to iTunes and/or iCloud.

    It's hard to diagnose the issue with so few details. It just sounds like loss of 3G signal. That can be attributed to many things.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  3. #3


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Since you didn't mention it, I have to ask: have you tried simply powering the iPhone down completely? I'm discovering that not a lot of people EVER do this, and then six months/a year later they wonder why its behaving so poorly.

    To be clear, not talking about pressing the sleep/wake button briefly. Even if this doesn't fix the issue, it's a good idea to do once in a while.

  4. #4


    Member Since
    Sep 06, 2008
    Posts
    783
    Specs:
    13" MBP - 2.7 Ghz, Intel Core i7, 8GB RAM.
    Quote Originally Posted by chas_m View Post
    Since you didn't mention it, I have to ask: have you tried simply powering the iPhone down completely? I'm discovering that not a lot of people EVER do this, and then six months/a year later they wonder why its behaving so poorly.

    To be clear, not talking about pressing the sleep/wake button briefly. Even if this doesn't fix the issue, it's a good idea to do once in a while.
    Once a week

  5. #5


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Okay, at least we can eliminate that as a possible fix.

    You didn't mention it, but how does your phone perform when on a Wi-Fi network other than your own?

  6. #6


    Member Since
    Sep 06, 2008
    Posts
    783
    Specs:
    13" MBP - 2.7 Ghz, Intel Core i7, 8GB RAM.
    I think I backed everything up to my desktop w/ iTunes. But before I do a full restore, how can I check to make sure everything I want is backed up on my desktop?

    Wi-fi: It seems to never switch to a public wi-fi, always on 3G or the 'circle' icon (no service).

  7. #7

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,868
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    There's no way to check per se. I mean you don't know everything that's supposed to be part of the backup so there's no way you could verify the content.
    You could do an iCloud backup for extra piece of mind though.

    The blue circle means 2g/gsm not 'no service'.

    It won't necessarily 'switch' to public wi-fi. Depends if you have the 'ask to join wireless networks' toggle on.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Apple TV 3 Restore problems
    By TeddyTT in forum Apple TV
    Replies: 1
    Last Post: 03-19-2013, 10:36 AM
  2. Restore problems! HELP
    By darkstar7797 in forum OS X - Operating System
    Replies: 1
    Last Post: 01-05-2013, 06:57 PM
  3. iPod restore problems
    By drummerdudemike in forum iPod Hardware and Accessories
    Replies: 2
    Last Post: 03-10-2010, 04:20 PM
  4. Problems since using timemachine to restore
    By mac_maverick in forum OS X - Operating System
    Replies: 3
    Last Post: 02-26-2008, 08:30 PM
  5. iMac Restore CD problems, please help.
    By scolesteven1 in forum Running Windows (or anything else) on your Mac
    Replies: 4
    Last Post: 01-28-2008, 11:49 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •