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  1. #1

    MacGandalf's Avatar
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    iPhone 5 and built in camera
    Hi. Since updating to iOS 6.1, everytime I open the Camera app on my iPhone 5 (UK) the shutter briefly opens then closes again.
    Have looked on Apple Support pages for possible solutions but found none that worked.

    I have so far tried: -
    1. Rebooted iPhone 5 by holding both the Sleep/wake and Home Screen Buttons for 15 sec etc - no change in camera app performance.

    2. Restored iPhone to factory settings via iTunes - no change in camera app performance.

    The camera functions correctly in Facetime and other apps so it would seem to be the rear facing camera that is exhibiting this action.

    Any ideas anyone. Will it just be best to see if an update is issued to fix this from Apple. Am confused.

    Many thanks for any offers of help.
    MacGandalf: Have waited all my life for a woman with a sword to come rescue me!!

  2. #2


    Member Since
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    You've done the normal fixes.

    I think that there has been a recent release to 6.1.1. You might want to look into that and try it. If not I'd send it back for replacement.

    EDIT: I think this latest update is only iPhone 4S specific

  3. #3

    MacGandalf's Avatar
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    Quote Originally Posted by pendlewitch View Post
    You've done the normal fixes.

    I think that there has been a recent release to 6.1.1. You might want to look into that and try it. If not I'd send it back for replacement.

    EDIT: I think this latest update is only iPhone 4S specific
    Many thanks for your reply Pendlewitch. Phoned Apple this morning and they concur that it is a hardware fault. They are replacing my iPhone 5.
    Much obliged for responding to my post.

    MacG.
    MacGandalf: Have waited all my life for a woman with a sword to come rescue me!!

  4. #4


    Member Since
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    Quote Originally Posted by MacGandalf View Post
    Many thanks for your reply Pendlewitch. Phoned Apple this morning and they concur that it is a hardware fault. They are replacing my iPhone 5.
    Much obliged for responding to my post.

    MacG.
    Yo MacG...cheers for response. Just listening to Black Diamond Radio over my ATV..you might find one of those women with swords singing on there

  5. #5

    MacGandalf's Avatar
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    Quote Originally Posted by pendlewitch View Post
    Yo MacG...cheers for response. Just listening to Black Diamond Radio over my ATV..you might find one of those women with swords singing on there
    Cheers. Have never listened to Black Diamond Radio. However, as regards woman with sword, one found me. She is the Lady Vivien.
    Cheers man, gave you some REP for your time.

    MacG.
    MacGandalf: Have waited all my life for a woman with a sword to come rescue me!!

  6. #6

    MacGandalf's Avatar
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    post
    New iPhone 5 arrived. Back up and running but have not upgraded to iOS 6.1 - any thoughts on whether it's worth it or am I being slightly paranoid, Pendlewitch?

    MacG.
    MacGandalf: Have waited all my life for a woman with a sword to come rescue me!!

  7. #7


    Member Since
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    Hello MacG,

    Hey thanks for the rep that's excellent! Good to see you got the new phone and Lady Viv is looking after you.

    Regarding the iOS6 problem it's had it's fair share of troubles mainly from a wi-fi connectivity point of view and disconnects from 3G and if you read the press the issues still haven't been resolved.

    I think you're between a rock and a hard place because your camera problem could have been coincidental and if you weren't experiencing any of the other reported problems on your old phone then it's probably worth a gamble.

    I guess it depends on what version you are on. If you're already on iOS6.0.2 and you have no problems then the update to 6.1 will be like sticking a band-aid on undamaged skin.

    What is your current iOS6 version?

  8. #8

    MacGandalf's Avatar
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    post
    Replacement phone came with iOS6.02 on it. Had to setup as new iPhone because it would not restore from my last 6.1 update before phone was sent back.
    After creating as new phone checked everything, especially cameras front and back - all working as should.

    Had no problems before after updating to 6.1 apart from camera issue which turned out to be hardware related and not software related so I have just updated the replacement to 6.1 and camera app all aok now.

    MacG.
    MacGandalf: Have waited all my life for a woman with a sword to come rescue me!!

  9. #9


    Member Since
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    Ok MacG,

    I'd have gambled on the update too

    EDIT Whoops..http://www.mac-forums.com/forums/app...ockscreen.html

  10. #10

    MacGandalf's Avatar
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    Quote Originally Posted by pendlewitch View Post
    Ok MacG,

    I'd have gambled on the update too

    EDIT Whoops..http://www.mac-forums.com/forums/app...ockscreen.html
    Just watched the video. Complicated set of manoeuvers eh. Bad old World out there man!


    MacG
    MacGandalf: Have waited all my life for a woman with a sword to come rescue me!!

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