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iPhone Hardware and Accessories Discuss iPhone hardware

iphone 5 water damage


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gabo864

 
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HEy everyone

My wife got me an iPhone 5 last year and she bought Applecare+ along with it. Five days ago I dropped my iPhone in water, it was on so when I took it out it just turned off by itself, I put it in a bag full of rice and its been there for the last 4 days. Today I turned it on and it was alright, but Ive noticed sometimes it gets slow or gets stuck so i have to turn it off and back on. I was wondering since I have applecare+ .. do u think i could bring it to an Apple store and get a new one or at least a refurbished one? .. also when I dropped it it got a few dents too .. so I guess it would be cool if i can get a phone that has no water damage and hopefully not dents.. do you think they'd give me a new phone or would they open it and just change whatever is wrong with it inside? thanks
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chscag

 
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By all means take it to your local Apple store and turn it in for another one! You do realize that with Apple Care Plus you must pay a deductible and that the Apple store may provide you with a refurbished iPhone 5 instead of a new one?

I say "may" provide.... chances are if you talk to them nice and tell them what happened, they'll give you a new one. But you'll still have to pay the deductible.
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gabo864

 
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I read on the Applecare+ contract that I would have to pay $40. Is that the only fee? or will they charge me any extras? I was just asking because I didnt know if they would just give me a new or refurbished phone or if they would keep mine and just change whatever is wrong with it inside. thanks
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bobtomay

 
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Take it in and find out what they are going to charge you. Pretty sure the iPhone plan is $49 per incident and covers up to 2 accidental damage claims.

I haven't seen any reports since they implemented AppleCare+ to know "for sure" what they're going to do.

Let us know what happens. Am sure there are a lot of folks interested - especially those still trying to decide if the AppleCare + is worth the money or not.

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When I purchased my iPad 3 with Apple Care +, the sales person at the Apple store said in the event of accidental damage they would replace it for the $49 deductible. He didn't say whether or not the replacement would be new, but I suspect it will likely be a refurbished unit. Which is fine since Apple refurbished units are like new anyway.
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