New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
iPhone Hardware and Accessories Discuss iPhone hardware

iTunes 11 canceling sync issue?


Post Reply New Thread Subscribe

 
Thread Tools
kyle102693

 
Member Since: Dec 07, 2012
Posts: 7
kyle102693 is on a distinguished road

kyle102693 is offline
I have a 32 gb iPhone 4s with over 7.5 gb of space remaining and i'm using a Macbook Pro with Mac OS X 10.8.2. Whenever I connect my phone to sync, it goes through the first few steps fine, but when it starts to add music it randomly stops on a song and then just cancels the sync all together. is there any way to fix this?
QUOTE Thanks
TattooedMac

 
TattooedMac's Avatar
 
Member Since: May 19, 2009
Location: Waiting for a mate . . .
Posts: 7,808
TattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant future
Mac Specs: 21" iMac 2.9Ghz 10.9.4 13"MBP 2.9Ghz i7 Yosemite 10.10 ~ iPhone5 iOS 8 ~ iPad Mini iOS 8 ~ ATV3 6.1

TattooedMac is offline
Hi and welcome to the forums.

Are you sure it is randomly ?? I only ask because if it stopping on one particular song, then you could have a corrupt song file and this is causing the problem.
If your syncing music, that means your not using the cloud ?? Have you thought about using the cloud then you dont need to sync songs at all.

Cheers

CogFrog Studio's ~ Photography, Apps and Web Development
Dont forget to use the Reputation System if someone has helped you out !!!
Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
QUOTE Thanks
kyle102693

 
Member Since: Dec 07, 2012
Posts: 7
kyle102693 is on a distinguished road

kyle102693 is offline
Yes it is randomly. It doesn't stop on just one particular song, it stops on a different song every time out of nowhere. I've even tried deleting the songs it has stopped on but that hasn't made any difference. Also I have tried syncing my phone using the cloud but the sync cancels then too.
QUOTE Thanks
TattooedMac

 
TattooedMac's Avatar
 
Member Since: May 19, 2009
Location: Waiting for a mate . . .
Posts: 7,808
TattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant future
Mac Specs: 21" iMac 2.9Ghz 10.9.4 13"MBP 2.9Ghz i7 Yosemite 10.10 ~ iPhone5 iOS 8 ~ iPad Mini iOS 8 ~ ATV3 6.1

TattooedMac is offline
All i could suggest is to do a backup, and restore the phone, then restore from backup and then see what happens. And make sure your phone is up to date as well.

CogFrog Studio's ~ Photography, Apps and Web Development
Dont forget to use the Reputation System if someone has helped you out !!!
Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
QUOTE Thanks
kyle102693

 
Member Since: Dec 07, 2012
Posts: 7
kyle102693 is on a distinguished road

kyle102693 is offline
I restored my iPhone to factory settings and it is still canceling the sync.
QUOTE Thanks
TattooedMac

 
TattooedMac's Avatar
 
Member Since: May 19, 2009
Location: Waiting for a mate . . .
Posts: 7,808
TattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant future
Mac Specs: 21" iMac 2.9Ghz 10.9.4 13"MBP 2.9Ghz i7 Yosemite 10.10 ~ iPhone5 iOS 8 ~ iPad Mini iOS 8 ~ ATV3 6.1

TattooedMac is offline
People are reporting a few problems with iTunes 11 so i hope they come up with a update soon. I m all out of ideas. I am presuming this didnt happen with 10,7 ?

Maybe try and repair permissions via Disk Utility and see what happens then. Make sure you log out then back in when its all done and dusted.

CogFrog Studio's ~ Photography, Apps and Web Development
Dont forget to use the Reputation System if someone has helped you out !!!
Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
QUOTE Thanks
kyle102693

 
Member Since: Dec 07, 2012
Posts: 7
kyle102693 is on a distinguished road

kyle102693 is offline
No this has never happened before today. I even tried deleting all of my recently added songs in the past week to see if one of those files may have been corrupt but i'm still having the problem. Hopefully it is just a bug.
QUOTE Thanks
TattooedMac

 
TattooedMac's Avatar
 
Member Since: May 19, 2009
Location: Waiting for a mate . . .
Posts: 7,808
TattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant future
Mac Specs: 21" iMac 2.9Ghz 10.9.4 13"MBP 2.9Ghz i7 Yosemite 10.10 ~ iPhone5 iOS 8 ~ iPad Mini iOS 8 ~ ATV3 6.1

TattooedMac is offline
Yea im thinking its a bug and not the songs doing it. Repair Permissions and see what happens. That can sought out a lot of things, especially if .plist's and so on are corrupt.

Try this as well. Shut down iTunes, then in finder navigate to the go menu in the Menu Bar. While the go menu is open hit the option key and navigate to Library >> Application Support >> Preferences >> com.apple.itunes.plist and drag that to your Desktop. open iTunes and try. If it works, trash the .plist on your desktop and go on with your day.

CogFrog Studio's ~ Photography, Apps and Web Development
Dont forget to use the Reputation System if someone has helped you out !!!
Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
QUOTE Thanks
kyle102693

 
Member Since: Dec 07, 2012
Posts: 7
kyle102693 is on a distinguished road

kyle102693 is offline
I tried doing both of those, I repaired permissions and tried deleting the .plist but both were unsuccessful. No instead of a random song however it is always stopping either 15 or 16 songs into the sync. When I delete the song trying to be synced it still does this though. It will stop on the 15th or 16th song no matter what song it is.
QUOTE Thanks
TattooedMac

 
TattooedMac's Avatar
 
Member Since: May 19, 2009
Location: Waiting for a mate . . .
Posts: 7,808
TattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant future
Mac Specs: 21" iMac 2.9Ghz 10.9.4 13"MBP 2.9Ghz i7 Yosemite 10.10 ~ iPhone5 iOS 8 ~ iPad Mini iOS 8 ~ ATV3 6.1

TattooedMac is offline
Well now im sorry but im out of suggestions Is your phone up to date ??

It certainly is a bizarre situation you have.

One last thing, navigate to Macintosh HD >> Library >> Preferences >> com.apple.itunes.secure.plist and drag that to the desktop, after shutting down iTunes before hand. then see what happens.
If nothing then, lets hope someone else will pop in with another suggestion.

EDIT : What i cant understand is why it it trying to sync songs when you have the songs in the cloud then they are available on any device, so it should only be the song names on you iPhone not the song itself as they are in the cloud ?!?!?!? ::scratches head::

EDIT 2 : Please dont cross post as it starts to get confusing. The Mods will either delete or merge that other thread you started.

CogFrog Studio's ~ Photography, Apps and Web Development
Dont forget to use the Reputation System if someone has helped you out !!!
Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
QUOTE Thanks
kyle102693

 
Member Since: Dec 07, 2012
Posts: 7
kyle102693 is on a distinguished road

kyle102693 is offline
I just tried that and that did not work either.
It's weird because my friend who also has iTunes 11 plugged his phone into his computer and it synced everything fine the first time. So I don't know if it might be my phone itself or what?
Also, not all of my songs are in the cloud because about 45% of them were not bought, so the only way I know of getting them onto my phone is to sync my phone with iTunes. I have no problem with songs I have purchased, they all work. It's only the songs I haven't.
QUOTE Thanks
TattooedMac

 
TattooedMac's Avatar
 
Member Since: May 19, 2009
Location: Waiting for a mate . . .
Posts: 7,808
TattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant futureTattooedMac has a brilliant future
Mac Specs: 21" iMac 2.9Ghz 10.9.4 13"MBP 2.9Ghz i7 Yosemite 10.10 ~ iPhone5 iOS 8 ~ iPad Mini iOS 8 ~ ATV3 6.1

TattooedMac is offline
My only suggestion for that is iTunes Match which cost so much a year. Once iTunes has done its thing, songs that you didnt buy through iTunes will be then available in the cloud.

CogFrog Studio's ~ Photography, Apps and Web Development
Dont forget to use the Reputation System if someone has helped you out !!!
Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
QUOTE Thanks
kyle102693

 
Member Since: Dec 07, 2012
Posts: 7
kyle102693 is on a distinguished road

kyle102693 is offline
Alright, well if it doesn't work after a while I guess I might just have to do that. Thanks for all your help.
QUOTE Thanks
withoutapulse

 
Member Since: Sep 21, 2013
Posts: 1
withoutapulse is on a distinguished road

withoutapulse is offline
I was having the same exact problem, so I tried taking off all of the music on my iPad (check the box in the device menu next to "sync music") and sync it like that. Then, when it finishes syncing, try doing one or two playlists at a time.
QUOTE Thanks
Slydude

 
Slydude's Avatar
 
Member Since: Nov 15, 2009
Location: North Louisiana, USA
Posts: 6,546
Slydude has a brilliant futureSlydude has a brilliant futureSlydude has a brilliant futureSlydude has a brilliant futureSlydude has a brilliant futureSlydude has a brilliant futureSlydude has a brilliant futureSlydude has a brilliant futureSlydude has a brilliant futureSlydude has a brilliant futureSlydude has a brilliant future
Mac Specs: 2.8 GHz MacBook Pro 10.8,3 8 GB mem, 2.66 GHz Mac Pro - Dead, iPhone 4

Slydude is offline
With over 7 GB of available space the answer is probably no but I'll ask anyway. Is it. possible that all of the available space has been filled? As a test it might be worth creating a playlist of a GB or two and synching that just to see what happens.

Sylvester Roque Former Contributing Editor About This Particular Macintosh

"Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling
QUOTE Thanks

Post Reply New Thread Subscribe


« Is the iPhone GPS 'real' GPS? | Contacts discrepancy between iOS and OSX »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Wisdom needed: iphone 3G sync issue not discussed in other threads ChristianPepper iOS and Apps 0 10-19-2011 03:53 PM
iphone 3gs wont sync to iTunes 10.1 - can't solve the problem. mdro0 iPhone Hardware and Accessories 4 01-16-2011 10:27 AM
Sparse Disk Image to save iTunes content? Command Alt Ego OS X - Apps and Games 0 01-01-2011 03:42 PM
Sync vs. backup...different iTunes computer lokerd iOS and Apps 0 04-30-2010 03:29 AM
iPhoto '08 and iTunes -- can't sync photos to iPod skybolt OS X - Apps and Games 1 08-23-2007 10:57 AM

All times are GMT -4. The time now is 09:49 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?