02-04-2012, 07:49 PM

I have a new 4S and have a very serious problem that the Apple phone help and Verizon have no clue about, nor did the multitude of goons at two Apple stores. I need to SAVE my e-mail attachments to my phone memory, plug into my USB, and copy the files onto any computer attached to it to be able to edit the files on the computer. These are unique program files and not photos, videos or music. They have extension names that are not listed and I can not edit or view the files on my phone and do not want to. Ever tried to open a factory plant drawing on an I-Phone and tried to see what is going on? Not going to happen.

I also need to be able to go the other way with it. I need to be able to take files of ANY sort from my PC and put them into my i-phone memory and then attach them to an e-mail to send out to customers. Currently I-Tunes (the joke that it is) only lets me copy pics, videos and music onto my phone.

Help is appreciated, or is this i-phone designed for people who never do business on the road?

I've spent hours in the stores and on the help line. Someone with any understanding of how tight Apple controls their apps would think that Apple would know what apps can do what, but you would be wrong. I downloaded GoodReader and it also limits what files can be saved and how it can be done. Too Limited to work for me.

02-04-2012, 07:57 PM

You can forget about saving attachments in your e-mails, forget about saving pdf files from a website, forget about intelligent support. I-Phone is absolutely incapable of doing it, Apple doesn't care about it and if you use it for business you better get a mobile hotspot to be able to call into your mail server.

02-04-2012, 08:28 PM

Originally Posted by BrianLeFevre

You can forget about saving attachments in your e-mails, forget about saving pdf files from a website, forget about intelligent support. I-Phone is absolutely incapable of doing it, Apple doesn't care about it and if you use it for business you better get a mobile hotspot to be able to call into your mail server.

I can do everything you mention here. Everything.

02-04-2012, 08:39 PM

Originally Posted by Deckyon

I can do everything you mention here. Everything.

Really? How about saving a RSLogix5000 PLC Code with a .Acr extension? Or maybe a few Solidworks files with a .sldprt or .sldasm file extension? Not every business uses typical files supported by Apple products.

I just downloaded IFilePro and it still can't do it.

Unless you're willing to put out the name of this mysterious app you use, you're full of it. Apple Mail is unable to do it. Apple admits it, over 20 Apple employees admit it. Hours of Apple service admits it can't be done.

02-04-2012, 08:44 PM

you mean, Get your SolidWorks models on your iPhone with 3DVIA Mobile - The SolidWorks Blog

Took all of 30 secs to find.

And it is funny how my iPhone will access my office's Exchange servers...

02-04-2012, 08:48 PM

Brian - you have an entire thread dedicated to your beef regarding attachments - why not sort it out there?

02-04-2012, 08:53 PM

Originally Posted by BrianLeFevre

Unless you're willing to put out the name of this mysterious app you use, you're full of it. Apple Mail is unable to do it. Apple admits it, over 20 Apple employees admit it. Hours of Apple service admits it can't be done.

BTW, where is the proof of your claims?

02-04-2012, 09:02 PM

OK. This is actually quite simple. I need to save my files on my phone, transfer them to my PC to use the correct software to edit the files, transfer them back to my phone and e-mail them to someone, all thru a usb connection. I do not want to edit them on a tiny screen. Try to open a 160Mb Solidworks model on a phone and see how useless it is. I spent several hours at the 2 local Denver Apple stores today and nobody at those stores can solve the problem. I spent 3 phone calls thru Verizon, transferring to Apple, and none of them could do this. I have visited 3 Verizon stores, including the one I got my phone from, and none of them could do this.

Apple geeks recommended GoodReader, it is limited in what files it can work with.

I downloaded FileAppPro, it also seems to limit what it can do, although they claim that one can save "any" file.

i have an Exchange, Pop and IMAP e-mail services thru my business, personal and customer e-mail. So I have a variety of ways to work around, but do not want to open yet another email address to do something so simple.

02-04-2012, 09:03 PM

Since you chose to ignore me - I've done it for you.

02-04-2012, 09:04 PM

Originally Posted by Deckyon

you mean, Get your SolidWorks models on your iPhone with 3DVIA Mobile - The SolidWorks Blog

Took all of 30 secs to find.

And it is funny how my iPhone will access my office's Exchange servers...

This is only a viewer. I use the full Solidworks program on my PC.

This phone should be able to do what I want.

02-04-2012, 09:04 PM

Why would you ever need more than a viewer on your phone?

02-04-2012, 09:10 PM

I don't want more than a viewer. I want to use my phone at a variety of customer sites where I do not have wifi access to any of the 3 e-mail servers in order to save a file so I can use the software I own on my PC designed to edit the files. This makes mobile work so much easier. Verizon recommends a mobile hotspot for another $20 per month. This is nuts since I would have to login to the server to download the file when my smart phone should be able to do it.

I'm sure this phone is able to do it, but Apple support has no idea what app could do it.

I know dozens of engineers who could use this app too. None of them are able to do this and I seem to be stuck being the guy to figure it out.

02-04-2012, 09:15 PM

Just because I'm a little slow - it sounds like you basically want to just use the iPhone as a USB drive - and then from your iPhone while at a remote site - be able to compose an e-mail and attach one of those files to an e-mail? am I missing something else?

02-04-2012, 09:22 PM

Close.

I want someone to be able to send me a file.

Save it on my phone.
Transfer it to my PC with my USB cord.
Edit it on my PC.
Transfer it back to my phone.
Start new e-mail (or reply to old one), attach the new file and send it to them.

It would make the phone memory available as a USB memory device, even accessing the files thru i-tunes would be acceptable at this point.

02-04-2012, 09:23 PM

Ok. I can't comment on the e-mail side - but there are quite a few aftermarket apps that let you use the iPhone as a USB drive. iExplorer - Formerly iPhone Explorer, is an iPhone browser for Mac and PC is just one.

Also - if you use Dropbox on your iPhone - and you should - you can e-mail documents/files directly from there I believe.