New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus • Advice and insight from world-class Apple enthusiasts • Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
iPhone Hardware and Accessories Discuss iPhone hardware

Can't turn off iTunes Match. Very frustrated...please help.


Post Reply New Thread Subscribe

 
Thread Tools
JDW

 
Member Since: Jan 24, 2012
Posts: 1
JDW is on a distinguished road

JDW is offline
Hi,
I subscribed to iTunes Match only to find that not only did it "match" less then half my library, it turned into a nightmare. I noticed immediately that my iPhone acquired a serious lag when it was turned on...3-7 secs for it to acknowledge that I pushed a button when navigating my music. So i turned it off on my phone and boom, no lag. A couple weeks went by and I decided to give it another chance. Same problem. So I turned it off again. Only this time, even though it said that its off its still on...all matched music is still shown with the option to download it, and the lag was still there. So I tried turning it off on my pc iTunes as well. Did nothing. Out of desperation to somehow fix this through trial and error I turned it back on on my pc iTunes. Thats when it got ugly. As it scanned my library again it changed artist and track names on some albums, deleted album artwork on some, put the wrong album artwork on some, and even deleted a few entire albums that I had downloaded from other sources!

At this point I am so frustrated I would be willing to pay another $25 just to make it go away. How can I turn this off or better yet, cancel my subscription entirely?

Thank you for you help and you time.
QUOTE Thanks
Deckyon

 
Deckyon's Avatar
 
Member Since: Apr 06, 2011
Location: Louisville, KY - USA
Posts: 1,291
Deckyon is just really niceDeckyon is just really niceDeckyon is just really niceDeckyon is just really niceDeckyon is just really nice
Mac Specs: MBP 17" 2011, 2.3GHz Intel Quad-Core i7, 8GB RAM, MacMini 2011, 2.7GHz Intel Dual-Core i7, 8GB RAM

Deckyon is offline
Have you tried calling Apple?

MBP 17" 2011, 2.3GHz Intel Quad-Core i7, 8GB RAM, AMD Radeon HD 6750M 1GB RAM
MacMini 2011, 2.7GHz Intel Dual-Core i7, 8GB RAM, AMD Radeon HD 6630M 256MB RAM
iPhone 5S 64GB, iPad Air 2 128 GB LTE, iPod Nano Gen6 8GB, Apple TV 3 & 2
QUOTE Thanks
chas_m

 
chas_m's Avatar
 
Member Since: Jan 22, 2010
Location: Victoria, BC
Posts: 17,309
chas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond repute
Mac Specs: 2012 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

chas_m is offline
Go to this page:

Apple - iTunes - Match

Scroll down to the FAQ. I am sure that will help you. There's also an explanatory video to help clear up your confusion.
QUOTE Thanks

Post Reply New Thread Subscribe


« Me being paranoid, iPhone charging question. | Nice rubber case with silver logo on back? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Need itunes match help please! MacTaculous OS X - Operating System 1 01-16-2012 08:57 PM
iTunes Match Nola26 iOS and Apps 0 12-02-2011 06:35 PM
UK Won't Get iTunes Match, Cloud Until 2012 OneMoreThing... Apple Rumors and Reports 3 06-13-2011 07:31 AM
How do I create an iTunes vault? jabroni5 iPod Hardware and Accessories 1 04-01-2006 07:57 AM

All times are GMT -4. The time now is 03:55 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?