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iPhone Hardware and Accessories Discuss iPhone hardware

Image Capture not working with iPhone 4S


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sewfee

 
Member Since: Dec 31, 2011
Posts: 3
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Whenever I connect my iPhone 4S to my Macbook (OS 10.5.8), Image Capture pops up. But it quits unexpectedly even if I only just change the Download To folder.

I managed to download photos from my phone to my computer the first time. Ever since then it hasn't been working.

iTunes works just fine, I can sync applications. So it's not the USB cable.

I've tried rebooting the phone and I also made sure to unlock the phone before plugging it into my computer. I tried quitting Image Capture Extension before plugging the phone back in. It doesn't solve the problem, please help.

Process: Image Capture [482]
Path: /Applications/Image Capture.app/Contents/MacOS/Image Capture
Identifier: com.apple.ImageCaptureApp
Version: 4.0 (376)
Build Info: ImageCapture-4000102~1
Code Type: X86 (Native)
Parent Process: launchd [69]
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jkdahl89

 
Member Since: Jan 20, 2012
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I too am having this problem and can't find anyone else who knows anything about it....

does someone out there know how to help me?!?!
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chas_m

 
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Member Since: Jan 22, 2010
Location: Victoria, BC
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Mac Specs: 2012 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

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In sewfee's case, I'd suggest using OnyX to reset the launch services database. In fact, under "Automation" I would check all boxes except web history and let it run (and restart the machine).
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sewfee

 
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Hello and thanks for your help! I did what you suggested, even fixed disk permissions and cleared caches but it didn't work. And I did it twice. But this time, I can change the Download To folder without any problem even though Image Capture quit after that.

I also made sure I wasn't running any applications besides Image Capture but it still crashes once I select the correct Download To folder and click Open.
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chas_m

 
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Member Since: Jan 22, 2010
Location: Victoria, BC
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Mac Specs: 2012 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

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Try this: located Image Capture's preferences file (should be in your User Library somewhere) and delete it.

jkd: If you're on Lion and can't see your home folder's Library file, use the Go command in Finder to go to it (it's invisible but its still there).
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sewfee

 
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The file is not there! Why? I'm on Leopard by the way.http://i244.photobucket.com/albums/g...wfee/pref1.jpg
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