I just switched to VZW and had horrible service in my house and would get a lot of call failures. I called Verizon and they discounted the extender, so I bought it and hooked it up yesterday. I haven't had any dropped calls yet, but I don't get full bars in my house and I thought that I would. I also thought that instead of saying "Verizon" in the top left, it would say "microcell" or something. I am definitely connected to the microcell because when I dial #48, it says so. Anyone have any experience with this? Thanks