New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

Start a Discussion

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
iPhone Hardware and Accessories Discuss iPhone hardware

Problems ordering iPhone with VZW Biz??

Post Reply New Thread Subscribe

Thread Tools

Member Since: Oct 13, 2011
Posts: 1
dt3 is on a distinguished road

dt3 is offline
Been getting the run around from VZW support since last Thursday about why the apple site kept on saying I was not eligible for an iphone upgrade. I knew I wanted to order through apple because of the poor CS I always get inside the Verizon stores. Each time I talk to them its something different... change your password, wait 24-48 hours for password to update in their system, their website is broken. A week later, I finally get an answer from apple that they cant sell to biz plans and have no choice but to go through verizon.

So now here I am; 2 weeks back on the preorder list and probably 6+ hours wasted talking to CS during 4 phone calls and 2 store visits.

When I found out I called the vzw buisness sales line directly and ask to be escalated. Wait 10-15 minutes on hold and run down my situation. While she says she has no idea what Im talking about cant confirm either way with any certainty. 2 hours later she calls me back and says they had to go to apple but confirmed that I could not purchase from them and that NO ONE in the call center knew this.

Blew my mind... am i really the only one who prefers preordering through apple?? I would go to the store and deal with that madness rather than preordering through those idiots
QUOTE Thanks

Post Reply New Thread Subscribe

« Phone number transfer from iPhone 4 to 4S | Apple FACTORY UNLOCKED iPhone4 & T-mobile »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

All times are GMT -4. The time now is 10:38 PM.

Powered by vBulletin
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.

Welcome to

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!

(4 digit year)

Already a member?