New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
iPhone Hardware and Accessories Discuss iPhone hardware

Iphone 3GS not recognised by my new Toshiba Netbook


Post Reply New Thread Subscribe

 
Thread Tools
ggkin

 
Member Since: Sep 09, 2011
Posts: 1
ggkin is on a distinguished road

ggkin is offline
Hi
I'm desperate for advice. Please be gentle this is my first post. I have an Iphone 3GS which I have previously connected to my Asus laptop using Itunes and windows. My partner changed my laptop operating system to linux which wasn't compatible with Itunes. I could not download the IOS4? software update, so for this and for a range of other reasons I bought a Netbook, a Toshiba NB 550D .
Problem is my Iphone isn't recognised by this Netbook, not even to charge. It makes a sound like it knows the cord has been connected and then nothing. It doesn't look for drivers.
The tech dept from the Netbook retailer did a range of Windows updates, reinstalled Itunes and concluded it was a problem with my phone. They advised I use my partner's Itunes to update the software on my Iphone, which we did.
It still was not recognised by the netbook. The netbook recognises by Ipod nano, the tech's Iphone4, my partners HTC phone.
My 3GS is recognised by my laptop, my partners laptop, the Apple stores Macbook.
The tech at the Genius store could not offer me a lot of advice other than buy an Iphone 4 and your phone just doesn't like this netbook. A driver must be corrupted somewhere??
Anyone experienced this conflict? Any advice?
Cheers GGkin
QUOTE Thanks
bobtomay

 
bobtomay's Avatar
 
Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 25,043
bobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond repute
Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

bobtomay is offline
I've seen this issue twice. We went through all the apple kb articles and troubleshooting with both of them. One was an iPhone and one was a Classic. The issue was resolved on both by going to the Apple store and having them do a factory restore.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
QUOTE Thanks
jeggor

 
Member Since: Jan 15, 2012
Posts: 1
jeggor is on a distinguished road

jeggor is offline
My experiences are almost identical to ggkin's issue. Itunes does not show the device at all and Windows 7 only picks it up as a camera. All is as it should be when iphone is attached to other PC's in the house. It looks like my only option is to go to an Apple store as suggested, but it does not please me and does not convince me that Apple products are for me!

I am not an apple fan and this iphone was passed on to me by my daughter, she has upgraded, in an effort to show me how good Apple stuff is. It has done exactly the opposite as the whole process of transfering ownership to me and getting it working on a new network has been a nightmare. I thought that I had it cracked after a month of effort but NO! - I now have this new problem. I will solve it, as I don't give up easily, but I would not consider purchasing an Apple product based on the experiences of the last month.
QUOTE Thanks

Post Reply New Thread Subscribe


« Moving out of the country... how to have AT&T unlock Iphone 4? | thinking of getting iphone 3gs »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Doesn't anyone want an iPhone that works as a PHONE??? Crestwood330 iPhone Hardware and Accessories 31 01-04-2011 03:42 PM
Iphone 3gs weight BoT iPhone Hardware and Accessories 1 09-30-2010 09:06 AM

All times are GMT -4. The time now is 12:54 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?